JOB DUTIES/RESPONSIBILITIES
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Support and actively participate in Safety programs and Safety meetings.
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Provide clerical support to the region field engineering work group and to the networks as required.
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Operate in AM/FM GIS and OM.
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Ability to work minimum of 16 hours during storm situations.
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Receive and process customer requests and other customer issues; Review and process CUTD tickets from DIS and CCS; Call customers to discuss basic information regarding their requests; Memo accounts in CCS/DIS/DSS with information acquired from customers, engineers, engineering associates and network employees; Generate service orders and service requests for required work; Set appointments using Outlook calendars and verbal notifications; Relay information to network employees and others with radio, and cell phones; Monthly Vehicle entry.
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Set up customers for invoicing; Produce invoices, Research customer accounts in CCS; Maintain Public Liability files.
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Operate in Time and Labor programs.
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Change commit dates on Work Requests, SOs and SRs; Answer area phones as needed; Pay bills via PEARL; General filing, copying and other clerical tasks as assigned by the engineering supervisor.
MINIMUM REQUIREMENTS
Minimum education required of the position:
High School Diploma or GED
Minimum knowledge, skills and abilities required of the position:
Excellent organizational and communication skills. Ability to work in a team environment or alone. Has a working knowledge of Entergys CCS software. Has a working knowledge of Entergys EARL, PEARL, and Time and Labor software systems. Familiarity with DIS and PeopleSoft Financial program is desirable.
Any certificates, licenses, etc. required for the position
EEI SASS TEST REQUIRED
LI:DNP
Primary Location:Arkansas:Hot SpringsArkansas : Hot Springs
Job Function: All Other Jobs
FLSA Status:Nonexempt
Relocation Option:No Relocation Offered
Union description/code: ARKANSAS BARG. :: NON:NUCLEAR:A01
Number of Openings: 1
Req ID:119456
Travel Percentage:Up to 25
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhereto view the EEO page, or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non:discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Em