Job Description
POSITION: Order Processing Coordinator (Dior)
DEPARTMENT: Operations
LOCATION: Hersham Office
PURPOSE OF THE ROLE
To work closely with the Marketing and Supply teams to ensure all Launch and Sample orders are managed and processed on time within agreed SLAs. To Support Operations Specialist with internal orders and order processing.
Job Responsibilities
MAIN RESPONSIBILITIES
Launch Management POSM/Free Goods Orders
* To be the main point of contact for UK and EIRE launch and order planning for POSM and free goods
* Assist with the successful implementation of all launch activities so that all on counter dates are met
* Work closely with the Supply team to ensure orders and matrixes are downloaded from Aurora in the agreed time frame
* To clearly communicate the status of, and manage solutions for, launch management, distribution management, shortage reports, and any logistical constraints for POSM
* Any ad-hoc duties as required
Key Account Management
1. Place all POSM/Free Goods orders
2. Manage POSM/Free Goods fulfilment within PCD and communicate to relevant stakeholders
3. Develop internal relationships within brands to maintain the role of a trusted partner and ensure operational excellence
4. Respond to all queries...