Job summary
30 hours per week.
Are you an experienced social care professional passionate about developing others and promoting high quality practice? We are seeking an Advanced Practitioner to join the Livewell Referral and Support Service (LRSS) and play a key leadership role in delivering excellent, person centred social care.
LRSS is the single access point for priority health and social care services, ensuring people tell their story only once. Our multidisciplinary team triages and manages referrals from the public and professionals, resolving enquiries wherever possible and directing people swiftly to the right support.
The ideal candidate will be a highly competent social care professional, aligned with national practice standards, and skilled in reflective, evidence informed approaches. You will also play a key role in promoting personalisation, ensuring practice reflects statutory requirements, legal frameworks, strengths based principles, and the core values of adult social care.
Main duties of the job
Provide professional supervision, mentoring and practice leadership to Social Workers and Community Care Workers.
Offer specialist advice on complex casework, safeguarding, risk management and personalisation.
Ensure high-quality assessment, support planning and documentation through quality assurance and oversight.
Lead on work allocation, workflow management and team performance, contributing to service targets and improvement.
Support development of services through policy implementation, audits, research and service improvement initiatives.
Build strong relationships with service users, carers, and partner professionals, often handling sensitive or complex situations.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
18 February 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£47,810 to £54,710 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B NM-10167
Job locations
1st floor Crownhill Court
Tailyour road
Plymouth
PL6 5DH
Job description
Job responsibilities
Please refer to attached job description for full details
Responsibility for people management
To provide practice supervision to a range of qualified and non qualified staff working within adult social care
To promote continuous professional development and the delivery of high quality support to users by ensuring staff undertake and access appropriate development opportunities
To provide advice and assistance to social workers and community care workers in relation to complex case work
To support staff to manage their caseloads as well as managing the emotional demands of their workload
To facilitate and support the professional development of social care staff by providing professional supervision
To provide a clear and responsive practice leadership role within the team including demonstrating best practice mentoring and promoting the highest professional standards via peer reviews and audits
To manage performance in line with organisational and service requirements in collaboration with senior and practice management including the implementation monitoring and review of practice improvement action plans for individuals and groups of staff
Sustained concentration required when providing supervisions and practice guidance ensuring staff work within legislation national and local procedures This will entail managing competing priorities demands prioritisation and negotiation
Conflicting information may require the post holder to use judgement to assess a particular situation and decide on the best resolution and advise the worker accordingly
To identify any concerns in relation to risk performance practice wellbeing attendance and mandatory training Ensuring organisational policies and procedures are followed
Responsibility for financial and physical resources
Implementation of adult social care duties under the care act and delivery of the scheme of delegation
Oversight of workforce and recruitment at a team level to be supported by operational and senior management
Expectation for the post holder to understand the financial position of the organisation and service to recognise any impact or potential impact on service delivery
Undertake delegated financial tasks to support operational responsibilities within the team for example expenses claims staff equipment requests community equipment service requests and monitoring the physical resources assigned to that team which may include mobile phones personal alarms laptops and remote working equipment
Responsibility for administration
To allocate work across the team daily ensuring consideration of risk effective flow of work and achievement of departmental targets for productivity and quality
Audit and maintenance of documentation in line with professional standards
Oversight and appropriate response in line with organisational customer services policy to include complaints concerns and compliments
Ensure system and process is in place to receive customer and patient feedback and action and share learning including i want great care reviews
Responsibility for ensuring system and process in place for monitoring and signing off e roster and shifts monitoring sickness leave and training requests as well as documenting skills in line with practice supervision and line management policies
Responsibility for people who use our services
To quality assure assessments and support plans
To participate in case reviews and assist with deprivation of liberty investigations
Delegated responsibility on a day to day basis for supporting staff with issues such as protection of vulnerable adults procedures promoting personalisation and risk enablement
To undertake duties based on current professional knowledge as well as legislative and statutory requirements
High level of professional competence in health and social care practice recognising national standards adopting a person centred and reflective approach
To maintain service knowledge and expertise to contribute to the development of services including best practice systems and protocols which support the delivery of a quality service
To support staff in relaying information to service users and carers where proposed support does not meet expectations requiring effective communication skills judgement empathy and negotiation skills
Travel to visit service users homes attend meetings and court
To have the skills to chair and lead a variety of complex meetings with appropriate outcomes
Responsibility for implementation of policy and service developments
Assist operational and strategic management to develop the service to meet key performance requirements
To have a good understanding of and implement livewell southwest policies and procedures
Other responsibilities
Correct use of computer hardware and software security processing and generating information creating updating and maintaining information databases
Awareness of current social care research trends and to take part in development activities such as safeguarding adult reviews serious incident reviews peer reviews and other learning activity
Communications and relationships
Maintain positive working relationships and communicate clearly with team colleagues line manager other professionals people who use our service and their families and carers which may include highly sensitive issues
Listen to and work in partnership with the people who use our services and families and carers
Maintain professional conduct and communicate clearly when faced with competing demands and in situations that are potentially highly emotive such as being challenged by families or other professionals
Present evidence based decisions and judgements about potentially complex or ambiguous situations in a manner fit for the audience This includes writing court reports explaining legal requirements to people and their families and projecting health and social care values in a multidisciplinary setting
Physical demands of the job
Travel between different offices to attend meetings
Visit people at home community settings hospital care home or prison Visiting people in their own homes may present risks to health and wellbeing which will require appropriate risk assessment and discussion with manager Some visits may be out of county and on occasion may require an overnight stay Protective equipment may be required such as gloves and face mask in certain settings
Sitting at a computer either in office or remote working
Take proactive steps to maintain self care and resilience through the use of supervision occupational health services and other support
Job description
Job responsibilities
Please refer to attached job description for full details
Responsibility for people management
To provide practice supervision to a range of qualified and non qualified staff working within adult social care
To promote continuous professional development and the delivery of high quality support to users by ensuring staff undertake and access appropriate development opportunities
To provide advice and assistance to social workers and community care workers in relation to complex case work
To support staff to manage their caseloads as well as managing the emotional demands of their workload
To facilitate and support the professional development of social care staff by providing professional supervision
To provide a clear and responsive practice leadership role within the team including demonstrating best practice mentoring and promoting the highest professional standards via peer reviews and audits
To manage performance in line with organisational and service requirements in collaboration with senior and practice management including the implementation monitoring and review of practice improvement action plans for individuals and groups of staff
Sustained concentration required when providing supervisions and practice guidance ensuring staff work within legislation national and local procedures This will entail managing competing priorities demands prioritisation and negotiation
Conflicting information may require the post holder to use judgement to assess a particular situation and decide on the best resolution and advise the worker accordingly
To identify any concerns in relation to risk performance practice wellbeing attendance and mandatory training Ensuring organisational policies and procedures are followed
Responsibility for financial and physical resources
Implementation of adult social care duties under the care act and delivery of the scheme of delegation
Oversight of workforce and recruitment at a team level to be supported by operational and senior management
Expectation for the post holder to understand the financial position of the organisation and service to recognise any impact or potential impact on service delivery
Undertake delegated financial tasks to support operational responsibilities within the team for example expenses claims staff equipment requests community equipment service requests and monitoring the physical resources assigned to that team which may include mobile phones personal alarms laptops and remote working equipment
Responsibility for administration
To allocate work across the team daily ensuring consideration of risk effective flow of work and achievement of departmental targets for productivity and quality
Audit and maintenance of documentation in line with professional standards
Oversight and appropriate response in line with organisational customer services policy to include complaints concerns and compliments
Ensure system and process is in place to receive customer and patient feedback and action and share learning including i want great care reviews
Responsibility for ensuring system and process in place for monitoring and signing off e roster and shifts monitoring sickness leave and training requests as well as documenting skills in line with practice supervision and line management policies
Responsibility for people who use our services
To quality assure assessments and support plans
To participate in case reviews and assist with deprivation of liberty investigations
Delegated responsibility on a day to day basis for supporting staff with issues such as protection of vulnerable adults procedures promoting personalisation and risk enablement
To undertake duties based on current professional knowledge as well as legislative and statutory requirements
High level of professional competence in health and social care practice recognising national standards adopting a person centred and reflective approach
To maintain service knowledge and expertise to contribute to the development of services including best practice systems and protocols which support the delivery of a quality service
To support staff in relaying information to service users and carers where proposed support does not meet expectations requiring effective communication skills judgement empathy and negotiation skills
Travel to visit service users homes attend meetings and court
To have the skills to chair and lead a variety of complex meetings with appropriate outcomes
Responsibility for implementation of policy and service developments
Assist operational and strategic management to develop the service to meet key performance requirements
To have a good understanding of and implement livewell southwest policies and procedures
Other responsibilities
Correct use of computer hardware and software security processing and generating information creating updating and maintaining information databases
Awareness of current social care research trends and to take part in development activities such as safeguarding adult reviews serious incident reviews peer reviews and other learning activity
Communications and relationships
Maintain positive working relationships and communicate clearly with team colleagues line manager other professionals people who use our service and their families and carers which may include highly sensitive issues
Listen to and work in partnership with the people who use our services and families and carers
Maintain professional conduct and communicate clearly when faced with competing demands and in situations that are potentially highly emotive such as being challenged by families or other professionals
Present evidence based decisions and judgements about potentially complex or ambiguous situations in a manner fit for the audience This includes writing court reports explaining legal requirements to people and their families and projecting health and social care values in a multidisciplinary setting
Physical demands of the job
Travel between different offices to attend meetings
Visit people at home community settings hospital care home or prison Visiting people in their own homes may present risks to health and wellbeing which will require appropriate risk assessment and discussion with manager Some visits may be out of county and on occasion may require an overnight stay Protective equipment may be required such as gloves and face mask in certain settings
Sitting at a computer either in office or remote working
Take proactive steps to maintain self care and resilience through the use of supervision occupational health services and other support
Person Specification
Skills
Essential
* Leadership skills to provide supervision for teams of staff, monitor
* performance, give professional / specialist advice,
* motivate staff.
* The post holder will deal with a wide range of both statutory bodies and voluntary organisations by phone, in writing or face-to-face so will need well developed communication and negotiating skills to work alongside colleagues in other areas of the service.
* Planning skills to contribute to the allocation and flow of work to meet desired timescales.
* Assist with the development of initiatives for achieving targets.
* Organisational skills to ensure staff have the adequate knowledge and
* skills to deliver the service.
* Keyboard and general IT skills required using Care First and a range of Microsoft Office software to write reports, deal with complaints, letters,
* enter data and complete forms
Experience & Knowledge
Essential
* Demonstrable experience and
* knowledge of :
* Ongoing training and evidence of
* continuous professional development.
* Relevant policies and procedures of
* the Department and Livewell
* Southwest including relevant
* legislation.
* Resources in order to provide advice
* and information to enable vulnerable
* adults and carers to make informed
* choices, e.g. Allowances, access to
* support advice and information.
* Safeguarding for vulnerable adults
* and children and young people.
* Working knowledge and experience of
* working to address a range of human
* needs, including personal crisis,
* disability, ill health.
* Awareness of the potential effects of
* providing regular and substantial
* unpaid care to a relative, friend or
* neighbour.
* Application form,
* test, at interview,
* presentation or
* other selection
* method.
* Advanced Practitioner Band 7 - AFSS059 Page 8 of 8
* September 2024
* Practical and procedural knowledge
* for a range of tasks related to the
* service area, of the policies or
* procedures relating to
* Continuing NHS Healthcare eligibility
* and interfaces
* Personal Budgets and Support
* planning, policies and standards
* Multi-disciplinary and partnership
* working
* Specialist equipment/Manual
* Handling Risk Management.
Qualifications
Essential
* Professional Social Work Healthcare
* Professions Council
* Certificate of Registration.
* Significant post qualification
* experience and knowledge in line with
* national standards and guidance in
* order to support the day-to-day
* professional development of Social
* Workers and Community Care
* Workers.
Person Specification
Skills
Essential
* Leadership skills to provide supervision for teams of staff, monitor
* performance, give professional / specialist advice,
* motivate staff.
* The post holder will deal with a wide range of both statutory bodies and voluntary organisations by phone, in writing or face-to-face so will need well developed communication and negotiating skills to work alongside colleagues in other areas of the service.
* Planning skills to contribute to the allocation and flow of work to meet desired timescales.
* Assist with the development of initiatives for achieving targets.
* Organisational skills to ensure staff have the adequate knowledge and
* skills to deliver the service.
* Keyboard and general IT skills required using Care First and a range of Microsoft Office software to write reports, deal with complaints, letters,
* enter data and complete forms
Experience & Knowledge
Essential
* Demonstrable experience and
* knowledge of :
* Ongoing training and evidence of
* continuous professional development.
* Relevant policies and procedures of
* the Department and Livewell
* Southwest including relevant
* legislation.
* Resources in order to provide advice
* and information to enable vulnerable
* adults and carers to make informed
* choices, e.g. Allowances, access to
* support advice and information.
* Safeguarding for vulnerable adults
* and children and young people.
* Working knowledge and experience of
* working to address a range of human
* needs, including personal crisis,
* disability, ill health.
* Awareness of the potential effects of
* providing regular and substantial
* unpaid care to a relative, friend or
* neighbour.
* Application form,
* test, at interview,
* presentation or
* other selection
* method.
* Advanced Practitioner Band 7 - AFSS059 Page 8 of 8
* September 2024
* Practical and procedural knowledge
* for a range of tasks related to the
* service area, of the policies or
* procedures relating to
* Continuing NHS Healthcare eligibility
* and interfaces
* Personal Budgets and Support
* planning, policies and standards
* Multi-disciplinary and partnership
* working
* Specialist equipment/Manual
* Handling Risk Management.
Qualifications
Essential
* Professional Social Work Healthcare
* Professions Council
* Certificate of Registration.
* Significant post qualification
* experience and knowledge in line with
* national standards and guidance in
* order to support the day-to-day
* professional development of Social
* Workers and Community Care
* Workers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
1st floor Crownhill Court
Tailyour road
Plymouth
PL6 5DH
Employer's website
(Opens in a new tab)
-----------------------------------
Employer details
Employer name
Livewell Southwest
Address
1st floor Crownhill Court
Tailyour road
Plymouth
PL6 5DH
Employer's website
(Opens in a new tab)
-----------------------------------