Job Purpose
As the Trainee Digital Marketing Administrator, you will contribute to the administrative support and performance monitoring of the Group's web and digital marketing presence. Your role involves updating and improving bespoke websites and digital marketing platforms, ensuring they are accurate, user-friendly, and visually appealing.
Working under the guidance of experienced developers, you will assist with administrative tasks, content management, and routine website reporting while developing your understanding of SEO and web best practices.
Key tools & platforms of the role
* Websites content management systems
* Page design & publishing software
* Digital marketing & customer service platforms
* Performance & tracking systems
* Search engine, email marketing & social media
Job Dimensions
The Marketing Department plays a crucial role in driving the company's growth by:
* Identifying and generating new business opportunities through advertising and promotional activities.
* Strengthening our brand in both UK and international markets.
Principal Accountabilities
* A demonstrable interest in digital marketing, content & data management, and its application.
* Support with customer inquiries & sales leads.
* Assisting with translation updates, document uploads, and routine website content changes.
* Website administration using Content Management Systems, basic HTML editing, and basic SEO tasks.
* An interest in learning basic HTML & CSS.
* Supporting website audits, link checks, and general housekeeping of web data.
* Strong drive to learn and a strong intellectual curiosity.
* Strong analytical & problem-solving skills.
Qualifications: Skills, Knowledge and Experience
Essential
* GCSE Maths and English or equivalent.
Desirable
* GCSE or higher in I.T & foreign languages.
Skills & Knowledge
* Ability to work in a demanding and busy environment.
* IT literate and competent in MS Office packages.
* Talent for establishing rapport and building relationships effortlessly.
Desirable
* Experience with Apple Software, AI tools, web-based editing software, languages & translation.
Experience
* Essential: Working in an office environment, data entry & reporting administrative support.
* Desirable: Experience within a customer-focused environment, website/database administration.
Character
* Strong aspiration to deliver outstanding customer service.
* Enthusiastic about contributing to ongoing business improvement.
* Effective and self-assured communication skills.
* Self-motivated and organized.
* Ability to perform effectively under pressure.
Desirable
* Capacity to exercise independent judgment under pressure.
* Goal-oriented and deadline-driven.
#J-18808-Ljbffr