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Private patient administrator | frimley health nhs foundation trust

Frimley
Frimley Health NHS Foundation Trust
Patient administrator
Posted: 27 October
Offer description

Overview

Join Our Team at The Parkside Private Department! We’re looking for a skilled and motivated Administrator to join our friendly team at Frimley Park Hospital. In this role, you’ll be an essential part of our Private Inpatient and Outpatient Services, providing high-quality administrative support and helping us deliver an exceptional experience for our patients.

Working Hours: Monday: 9:30am – 5:00pm; Thursday / Friday: 9:00am – 5:00pm.

You’ll be joining a small, supportive, and professional team where your attention to detail, organisational skills, and proactive attitude will make a real difference every day.


Responsibilities

* To provide an efficient Bookings administration service for patients and consultants.
* To receive Private Patient Bookings via email and process via internal systems.
* To produce admission letters and reports using IT and keyboard skills.
* To be responsible for the booking of private outpatient appointments.
* To be responsible for taking payments for admissions and appointments.
* Inform patients of admission/pre-assessment, appointment dates via telephone.
* Collating non-complex Treatment Packages for Self- funding patients.
* Liaise with ward staff to organise maximum and efficient use of bed capacity.
* To effectively manage the private CT & MRI appointment diaries.
* To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient systems.


About Us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

This advert closes on Tuesday 28 Oct 2025

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