Job Title: Field Technician (Previous Relevant Experience is Required), Norwich
We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.
This is a great opportunity to work for a company that delivers services to our public sector customers and plays a part in keeping the country safe and saving lives.
Responsibilities:
* Assist with the installation of equipment and materials using the latest contract manuals and procedural documents to meet quality and time standards under the guidance of the Project Lead Engineer / Field Engineer.
* Provide technical support for installed solutions, including break/fix support.
* Escalate issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
* Review open incidents daily for your region, actively managing your workflow and utilization to resolve issues.
* Possess IP experience and knowledge of network infrastructure products / PCs.
What we offer at Telent:
A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop, learn new skills, and make an impact. We value our team and are committed to creating an inclusive culture that respects diversity and celebrates ideas. We want everyone to feel they can be themselves and thrive at work.
Additional benefits include:
* Company Vehicle
* Medical Insurance
* 34 days holiday including public holidays, with options to buy or sell five days annually
* Company pension scheme
* Family-friendly policies
* Occupational health support and wellbeing portal
* Discounts on cinema, restaurants, and shopping through Telent Reward scheme
About Telent:
Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure. Our work helps connect communities using the latest technology and innovation. Joining us means making a real impact and fulfilling your potential as part of a dedicated team of over 3,000 professionals.
Our Values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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