The Role
:
We are seeking a skilled and proactive Agresso FI/Procurement Configuration Specialist to join our team in shaping, optimising and supporting our Agresso (Unit 4) solution across Finance and Procurement. In this dynamic role, you will serve as the bridge between technical capabilities and business needs, translating requirements into tailored configuration and design solutions. Your responsibilities will include driving configuration improvements, troubleshooting complex issues, and ensuring seamless delivery of change requests while maintaining meticulous documentation. Working collaboratively in a hybrid environment based in Swansea, you will play a pivotal role in driving improvement and supporting several large-scale, upcoming initiatives.
*This is a permanent, full time role and is a hybrid role with travel to our Swansea office twice a week.
Benefits Include:
1. Discretionary Annual Bonus – recognising and rewarding your individual contribution to the company’s success.
2. Generous Holiday Entitlement – 25 days annual leave plus 8 bank holidays, with the option to purchase an additional 5 days.
3. Pension Scheme – 4% employee contribution matched by the company.
4. Life Insurance – coverage of 4x your basic salary, offering peace of mind for you and your loved ones.
5. 24/7 Health and Wellbeing Support – access to a virtual GP, mental health services, fitness programmes, and more through our WeCare platform.
6. Exclusive Discounts and Offers – enjoy savings with leading brands via our MyRewards programme, including retailers such as Apple, John Lewis, and M&S.
Key Responsibilities:
7. Translate business requirements into functional designs and configuration for the Agresso Finance and Procurement modules.
8. Impact-assess, quote, design, configure and deliver RFCs through the full lifecycle (development, testing, UAT, support and deployment).
9. Support bespoke configuration developments, ensuring alignment with functional area principles and avoiding negative impacts on existing setups.
10. Troubleshoot and resolve complex issues within customer environments, providing timely updates to stakeholders and end-users.
11. Develop and document configuration changes in compliance with the SSC change control policy.
12. Maintain and manage documentation within the appropriate repository to ensure accurate records of system changes.
13. Collaborate with internal teams and stakeholders to prototype and deliver innovative solutions in sandbox environments.
14. Ensure the delivery of projects within defined timelines, budgets, and quality parameters.
15. Communicate effectively with senior organisational levels, fostering strong relationships and ensuring clarity on solutions and status updates.
Skills and Experience:
16. Proven expertise in Agresso ERP implementations, specifically in a consulting or configuration capacity.
17. Previous experience in supporting U4BW Cloud systems (desirable).
18. Comprehensive knowledge of Agresso Finance and Procurement modules.
19. Demonstrated experience in a live support environment, delivering within specified timeframes and budget constraints.
20. Strong ability to interpret and translate business requirements into transformative solutions.
21. Proficiency in Business Process Analysis and Design.
22. High-level verbal and written communication skills, particularly when engaging with senior internal and external stakeholders.
23. Experience in troubleshooting and resolving complex system issues.
24. Strong teamwork and relationship management skills, with a focus on effective collaboration and clear reporting.
25. Familiarity with SQL and ability to write/understand AG16 queries is desirable but not essential.
Minimum Criteria:
26. Strong hands on Agresso (Unit 4) configuration experience in Finance and Procurement modules.
27. Experience delivering RFCs, system changes and supporting BAU/live service environments.
28. Ability to design, configure and troubleshoot end-to-end functional processes.
29. Ability to deliver high-quality work with minimal supervision.
Diversity & Inclusion Statement:
It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.