Join to apply for the Fixed-Term Service Advisor role at Vertu Motors plc
Here at Vertu SEAT Darlington, we have a fantastic opportunity for a Fixed-term Service Advisor to join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.
We are offering a £30,000 basic salary plus company benefit and starting with us early October.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, upselling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have a previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. Previous experience within the role would be beneficial but is not essential.
Benefits
* 25 days holiday rising with length of service - plus bank holidays
* Access to our online rewards platform giving you cash back and discounts for multiple retailers
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity
Apply today to be considered for this vacancy. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.
Overview
* Seniority level: Entry level
* Employment type: Temporary
* Job function: Other
* Industries: Motor Vehicle Manufacturing
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