Ready to impact a better future? As a Domestic Patient Ambassador in our Health team, youll help create a safe, welcoming, and well‑maintained environment for patients, colleagues, and visitors. Your work will directly support high‑quality care by keeping clinical and public spaces clean, comfortable, and ready for use when people need them most.
You’ll play a key part in delivering essential cleaning services, supporting colleagues, and maintaining high standards across the hospital. With every interaction, you’ll help create positive experiences for patients and contribute to a healthier future for the community you serve.
What you’ll do as a Domestic Patient Ambassador
* Support and guide cleaning colleagues, ensuring they are prepared, presentable, and ready for duty.
* Oversee day‑to‑day cleaning standards and complete safety observations.
* Monitor stock levels, equipment, and machinery, ensuring everything is safe, maintained, and fit for purpose.
* Deliver training, toolbox talks, and onboarding support for new colleagues.
* Conduct audits, daily handovers, callbacks, and return‑to‑work conversations, ensuring quality and compliance.
* Build a customer‑focused team, address issues promptly, and share positive feedback with ward staff.
* Maintain strong communication through huddles, meetings with clinical teams, and regular one‑to‑one catch‑ups.
Does this sound like you?
* Experience in cleaning, facilities, or a similar customer‑focused environment.
* Confidence supporting and motivating colleagues, with a positive and proactive approach.
* Strong communication skills and the ability to build trusted working relationships.
* An eye for detail and the drive to maintain high cleaning standards.
* A commitment to safety, quality, and creating positive experiences for patients and colleagues.
Vetting and checks
A Standard DBS check will be carried out for this position, covering spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed to ensure you have the necessary support to perform your duties.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Discover all you need to keep growing
Were one of the top 1% of international employers, so you can have confidence youll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities and the support and tools to help you seize them.
What we offer
* Up to 6% contributory pension scheme.
* 25 days annual leave plus bank holidays.
* A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
* Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
* A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
* Interesting and enjoyable work.
* Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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