Summary
We are seeking a Café Manager to lead our team at Milk&Sugar in Pontcanna. This role is pivotal in ensuring the smooth operation of our café while upholding our commitment to exceptional service and quality. As Café Manager, you will play a crucial role in shaping the customer experience and fostering a positive work environment.
Responsibilities
* Oversee daily operations of the café, ensuring high standards of service and quality.
* Manage staff scheduling, training, and performance evaluations to build an effective team.
* Implement food safety protocols and maintain compliance with health regulations.
* Collaborate with suppliers to ensure the availability of fresh ingredients.
* Handle customer inquiries and feedback to enhance satisfaction.
* Monitor inventory levels and manage stock control effectively.
* Foster a positive work culture that encourages teamwork and collaboration.
* Qualifications
* Proven experience in café or restaurant management.
* Barista trained
* Strong supervisory skills with the ability to lead a diverse team.
* Knowledge of food safety regulations and best practices.
* Excellent communication and interpersonal skills.
* Experience with inventory management and cost control.
* Culinary experience is a plus but not mandatory.
* Passion for hospitality and customer service.
Job Type: Full-time
Pay: £29,120.00 per year
Benefits:
* Employee discount
Work Location: In person
Reference ID: cafe manager - pontcanna
Expected start date: 04/09/2025