Job summary An exciting opportunity has arisen for a motivated and experienced Estates professional to join the team as an Operations Team Leader. The post holder will support the delivery of a safe, effective, and high-quality Estates service across Trust sites, ensuring compliance with statutory requirements, Trust policies, and national standards. The role involves the day-to-day supervision of Estates staff, coordination of maintenance activities, and oversight of operational performance to ensure continuity of critical services. Working closely with the Operations Manager and wider Estates team, the post holder will play a key role in managing both planned and reactive maintenance, supporting service improvements, and ensuring a safe environment for patients, staff, and visitors. The role requires strong leadership, organisational, and communication skills, with the ability to manage competing priorities, respond to incidents, and make informed decisions within a fast-paced operational environment. Main duties of the job To support the coordination and delivery of Estates operations and maintenance activities across Trust sites, as directed by line management. The post holder will oversee a range of complex, non-routine operational activities, ensuring full compliance with Trust policies, safety standards, and statutory requirements. The role will involve close liaison with the Small Works Manager and Capital Projects Team in relation to planned works programmes, including the coordination of isolations, shutdowns, and associated responsive actions, in line with competence. About us Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us? We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our CARE values are collaborate, aspire, respect and enable. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential Relevant qualification or equivalent experience in Estates, Facilities Management, Engineering, or a related discipline Evidence of post qualification operational knowledge gained through experience and/or structured training Willingness to work towards and maintain Authorised Person (AP) status relevant to the role Evidence of continuing professional development (CPD) Desirable Formal supervisory or team leader training Recognised Estates or Engineering qualification (e.g. NVQ Level 3, HNC/HND or equivalent) Current Authorised Person (AP) status in a relevant discipline EXPERIENCE Essential Experience working within a complex operational or Estates environment Experience supervising staff or leading day-to day operational activities Experience managing reactive maintenance issues and responding to incidents Experience prioritising workloads and coordinating resources within defined procedures Experience working within safe systems of work and managing health and safety risks Experience using IT systems (e.g. CAFM) to record work activity and produce operational information Desirable Experience within an NHS or healthcare Estates environment Experience contributing to maintenance planning or service improvement initiatives SKILLS, ABILITIES & KNOWLEDGE Essential Ability to supervise and coordinate operational activities in a reactive environment Working knowledge of health and safety legislation and safe systems of work relevant to Estates services Ability to assess operational risks and take appropriate action within scope of authority Ability to assess operational risks and take appropriate action within scope of authority Effective communication skills, with the ability to engage with staff, clinicians, contractors and stakeholders Ability to organise and prioritise workload, supporting delivery of team objectives Ability to work independently, using initiative and sound judgement Ability to remain calm and professional under pressure and respond effectively to incidents Problem-solving skills with the ability to analyse issues and implement practical solutions Ability to communicate complex or sensitive information clearly to a range of audiences Desirable Knowledge of HTMs, HBNs, and Estates related statutory compliance requirements Experience supporting staff development through training, coaching, or mentoring Understanding of performance management, KPIs, and service delivery standards SPECIAL CIRCUMSTANCES Essential Willingness to participate in the on-call rota Flexibility to respond to operational issues outside normal working hours Full UK driving licence (if required for role) Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential Relevant qualification or equivalent experience in Estates, Facilities Management, Engineering, or a related discipline Evidence of post qualification operational knowledge gained through experience and/or structured training Willingness to work towards and maintain Authorised Person (AP) status relevant to the role Evidence of continuing professional development (CPD) Desirable Formal supervisory or team leader training Recognised Estates or Engineering qualification (e.g. NVQ Level 3, HNC/HND or equivalent) Current Authorised Person (AP) status in a relevant discipline EXPERIENCE Essential Experience working within a complex operational or Estates environment Experience supervising staff or leading day-to day operational activities Experience managing reactive maintenance issues and responding to incidents Experience prioritising workloads and coordinating resources within defined procedures Experience working within safe systems of work and managing health and safety risks Experience using IT systems (e.g. CAFM) to record work activity and produce operational information Desirable Experience within an NHS or healthcare Estates environment Experience contributing to maintenance planning or service improvement initiatives SKILLS, ABILITIES & KNOWLEDGE Essential Ability to supervise and coordinate operational activities in a reactive environment Working knowledge of health and safety legislation and safe systems of work relevant to Estates services Ability to assess operational risks and take appropriate action within scope of authority Ability to assess operational risks and take appropriate action within scope of authority Effective communication skills, with the ability to engage with staff, clinicians, contractors and stakeholders Ability to organise and prioritise workload, supporting delivery of team objectives Ability to work independently, using initiative and sound judgement Ability to remain calm and professional under pressure and respond effectively to incidents Problem-solving skills with the ability to analyse issues and implement practical solutions Ability to communicate complex or sensitive information clearly to a range of audiences Desirable Knowledge of HTMs, HBNs, and Estates related statutory compliance requirements Experience supporting staff development through training, coaching, or mentoring Understanding of performance management, KPIs, and service delivery standards SPECIAL CIRCUMSTANCES Essential Willingness to participate in the on-call rota Flexibility to respond to operational issues outside normal working hours Full UK driving licence (if required for role) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Wycombe General Hospital Queen Alexandra Road High Wycombe HP11 2TT United Kingdom Employer's website