AXA UK, Royal Tunbridge Wells, England, United Kingdom
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We’re looking for a driven Relationship Manager to support the commercial success of a strategic collaboration. You’ll work closely with the Senior Client Director to drive new business growth, enable sales teams and ensure the consistent conversion of qualified opportunities into sales. You’ll provide hands‑on support across all sales territories, assisting in meeting customer demand and achieving new business targets across various customer segments.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them. You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you’ll be doing
* Serve as the primary New Business contact for external sales teams across various territories, ensuring they have the necessary tools, knowledge and training to sell effectively.
* Deliver onboarding, product and sales process training to enhance capability and consistency across portfolio markets.
* Actively support the conversion of pipeline opportunities into closed sales through collaboration with internal and external stakeholders.
* Work with the external distribution teams to develop proposals, respond to client needs and provide pre‑sales support.
* Track and report on pipeline performance and conversion metrics to monitor success.
* Tailor support to local market conditions and align efforts with segment‑specific needs, including individual, SME and corporate client profiles.
* Collaborate with internal teams to prioritise efforts across high‑potential markets and segments.
* Ensure smooth handover from sale to onboarding and ongoing client management while providing feedback on needs, market dynamics and product performance for continuous improvement.
What you’ll bring
* Experience in sales support, business development or partner enablement within Global Health insurance.
* Strong interpersonal and communication skills, with the ability to build relationships across diverse markets and cultures.
* Proven ability to support and influence sales outcomes through training, tools and engagement.
* Commercially minded, with a focus on results, performance tracking and sales process optimisation.
* Experience working with partners, brokers or distributors in emerging markets.
* Familiarity with international sales or distribution models.
* Comfortable working in cross‑functional and remote teams; experience using CRM tools (e.g. Salesforce) and pipeline reporting systems.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
* Competitive annual salary
* Annual company & performance‑based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10× annual salary)
* Private medical cover
* 28 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* Wellbeing services & resources
* AXA employee discounts
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We’re proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.tennant@axa-uk.co.uk.
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