Days/Hours of work: Monday - Friday, 09:00 - 17:00
* On-site parking
* Frequent socials, including Summer and Christmas parties
* Environmentally conscious - you'll be supplied with sustainable products
* Company lunches
* Excellent progression opportunities
* Opportunity to participate in local fundraising
* Long service awards
* Amazing in-house training
The company
Office Angels are excited to be recruiting for this dynamic and fast-paced position. Due to continued growth, a well-established and professional company based in Chelmsford is looking for a Claims Handler to support their expanding claims department. You will be based in their bright and open head office and should be organized, proactive, and possess excellent communication skills. This role offers a great opportunity for career progression and learning from experienced senior staff and colleagues.
Responsibilities
* Manage all aspects of third-party claims from notification to conclusion.
* Provide excellent customer service in line with company policies and procedures.
* Ensure payments are calculated accurately and in accordance with policies.
* Attend internal team meetings.
* Update company databases.
* Investigate and resolve claims professionally and promptly.
* Manage customer expectations by prioritizing work and resolving disputes.
* Create accurate records on the company system.
* Maintain high standards of quality, service, and productivity.
* Identify opportunities to improve skills and abilities.
* Participate in in-house and client review meetings.
* Assist with internal and external audits.
The ideal candidate
* Experience working within claims.
* Ability to investigate and negotiate liability disputes.
* Capability to accurately assess General Damages.
* Excellent written and verbal communication skills.
* Strong attention to detail.
* Willingness to learn.
* Proactive mindset.
If you believe this position is suitable for you, please apply today!
For further information or to discuss the role, please contact me directly at (phone number removed) or via (url removed).
Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.
By applying, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement is available on our website, explaining how we will use your information.
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