We are currently recruiting for a Housing Support Worker for a 3‑month temporary placement based in Stoke‑on‑Trent (ST4), supporting a Life House project delivered by one of our Housing Association clients.
This opportunity may be a strong fit if you have experience supporting adults with complex needs within supported housing or floating support services.
🏠 Role Overview
Position: Housing Support Worker
Location: Stoke‑on‑Trent (ST4)
Contract: Temporary - 3 months
Hours: Full time, 37.5 hours per week
Pay:
£13.79 per hour (PAYE)
£17.47 per hour (Umbrella)
Disclosure: Enhanced DBS with Adults Barred List (required)
Lone Working: Yes⏰ Working Pattern
This role operates on a rolling rota including evenings and weekends:
Week 1: 8am - 4pm
Week 2: 9am - 5pm
Week 3: 2pm - 10pm👥 Key Responsibilities
Providing support to adults (18+) with complex needs within supported accommodation and/or floating support
Managing a caseload of 8-9 service users, delivering approximately 5 hours of support per client per week
Delivering person‑centred support plans to promote independent living and move‑on into permanent accommodation
Supporting service users with:
Appointments and welfare checks
Tenancy sustainment and housing‑related matters
Benefits support (including Universal Credit and PIP)
Budgeting, daily living skills, and community engagement
Working closely with statutory and voluntary agencies to prevent tenancy breakdown
Maintaining clear and accurate case notes, records, and outcomes in line with organisational policies and data protection requirements✅ Ideal Experience
Experience supporting individuals with complex or multiple needs
A strong understanding of safeguarding procedures and reporting requirements
Confidence working independently as well as within a multi‑disciplinary team
Strong communication and organisational skills
Flexibility to work on a rota basis