Job Description
We are looking for Insurance Administrative Support staff to assist a growing team dealing with insurance claims, based in central Sheffield, working 3-4 days from the office and remotely for the remainder of days.
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This opportunity is ideal for recent school leavers or law graduates, who are keen to apply their knowledge in a dynamic claims environment.
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The role provides valuable hands-on experience in insurance claims handling, with clear pathways for professional development via the legal or business administration apprenticeship route.
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Duties
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1. Support a busy team dealing with insurance claims, assisting in tasks such as gathering documentation, following up with customers and third parties, and ensuring all files are complete.
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2. Carry out administrative checks to confirm documentation is complete, policies or agreements are valid, and necessary authorisations are in place.
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3. Coordinate with customers, brokers, and other third parties to request additional information or clarification when required.
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4. Maintain follow‑ups and reminders to ensure tasks progress within required timeframes and service standards.
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5. Manage communication via phone, email, and written correspondence, keeping customers and internal stakeholders updated.
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6. Assist with identifying discrepancies or irregularities in documentation or cla...