Responsibilities
* Manage a shared mailbox for queries, meeting a 48‑hour SLA
* Investigate and resolve debit balances and aged invoices
* Review overdue invoices and address root cause to prevent reoccurrence
* Provide support to the offshore team, including query resolution and process clarification
* Perform general administrative tasks as required to support team operations
Candidate Attributes
* Accuracy and attention to detail – high level in visual checks and data entry
* Results orientation – thrive in achieving tangible progress
* Proactivity – take the initiative to find lasting solutions
* Good communication skills – communicate effectively with stakeholders across diverse backgrounds
Salary – £27,500
Hours – Monday – Friday – 40 hours remote working or working from the office, flexible start and finish times
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