About the role
We're looking for a Campsite Assistant to work at Upper Booth Campsite and Dalehead Bunkhouse, nestled in the beautiful Peak District National Park. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust. Internally, within the National Trust, you'll be known as an 'Outdoors Holidays Operations Assistant'. This is a fixed term role for the camping season, running from April to November. We are looking for someone flexible, who can work 3 days a week at a minimum. You'll share weekend work with other team members. There may be a possibility for winter work after the camping season. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
You'll help to keep the campsite and bunkhouse clean, well‑maintained and welcoming for all guests. This includes practical tasks like cleaning, basic maintenance and grounds keeping, reporting any repairs needed and generally being a friendly contact for everyone staying here. You'll be greeting campsite guests, helping with their bookings and dealing with enquiries or complaints. You'll also help to run the campsite shop as well as other administrative tasks. Everything you do day‑to‑day will make a big difference to someone's holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever. The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.
Qualifications
* happy to work in all weather conditions, as this is an outdoor role
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well‑organised and adaptable
* willing to learn new skills
Benefits
The package. The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
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