Content Designer - Consultant - Digital Excellence
Join to apply for the Content Designer - Consultant - Digital Excellence role at Capgemini Invent.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our clients’ challenges of today and tomorrow. Informed and validated by science and data, superpowered by creativity and design, all underpinned by purposeful technology.
YOUR ROLE
As a Content Designer, you will be joining the growing and exciting Digital Excellence community that continually shares knowledge and expertise. We are passionate about user‑centred design, critical thinking, problem solving and designing and building digital services and products.
You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This involves engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.
Working at Capgemini Invent offers opportunities for development and growth, working with major clients in both the public and private sector. Our offices are located in London, Manchester and Glasgow. We offer hybrid working, although you may be required to travel to client locations depending on the project.
As a Content Designer you will:
* Identify and build strong relationships with clients across projects, influencing and collaborating with them on content.
* Create and iterate accurate user‑centred content to a high standard that meets user needs.
* Use analytics data, user feedback and user research to identify user needs and map user journeys.
* Make complex language and processes easy to understand.
* Bring new ideas and challenge the status quo.
* Be an advocate for user‑centred design, iterative and agile approaches.
YOU ROLE
You will bring below skills and experience:
* Strong understanding of user‑centred design principles and best practice.
* Experience working in multidisciplinary agile teams to design and deliver user‑centred services.
* Experience designing content for diverse users, including accessibility and assisted digital needs.
* You will either already have SC (Security Check) Clearance or be able to qualify for this level of clearance (UK resident for at least 3 years, not having left the country for more than 6 consecutive months during this period).
* Experience working with Government Digital Service (GDS) service standards, applying GDS design principles.
* Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Guidelines (WCAG).
* Experience writing inclusive content in plain English.
* Good communication and stakeholder management skills.
Ideally, you would also have:
* Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function for private sector clients.
* Certifications in accessibility (CPACC, WAS, CPWA) or working towards them.
* Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS.
* Certification and/or qualifications in Service Design or Design Thinking.
* Experience running training around Service Design or Design Thinking.
* Experience managing and leading high‑performing teams.
* Experience working with various tools such as Miro, Mural, Teams, PowerPoint.
WHAT YOU'LL LOVE ABOUT WORKING HERE?
* You’ll gain exposure to high‑profile transformations and hands‑on exposure to leading technologies.
* Consultants are formally trained by industry experts in consulting and client delivery, with access to a wide array of training and certifications in cloud, programming, DevOps, cybersecurity, and agile delivery.
* Capgemini Invent offers a unique training environment just outside of Paris (Les Fontaines) for immersive thought‑leadership and capability building.
* Monthly showcases of digital transformation initiatives highlight the impact of technology on our clients.
* Monthly team drinks, breakfasts, and away days foster connection and learning.
NEED TO KNOW
At Capgemini we don’t just believe in inclusion; we actively make it a working reality. Driven by our core values and the Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to provide a positive work‑life balance, embedding hybrid working and flexible arrangements that all UK employees can request.
Employee wellbeing is vitally important to us. We have trained ‘Mental Health Champions’ across each business area and invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re focused on using tech to have a positive social impact, reducing our own carbon footprint and improving access to a digital world. We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.
While you may be based in London, Manchester or Glasgow, you must be fully flexible in terms of assignment location, as roles may involve periods away from home on short notice.
We offer a remuneration package with flexible benefits options to suit personal circumstances and a variable element based on grade and performance.
Join Capgemini to commence a role with Capgemini UK plc: documentary proof of your entitlement to live and work in the UK is required prior to joining the company.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. With a heritage of over 55 years, we are trusted by clients to unlock the value of technology across all business needs, delivering end‑to‑end services and solutions from strategy and design to engineering, powered by AI, cloud, and data capabilities.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Marketing, Public Relations, and Writing/Editing
* Business Consulting and Services
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