Are you an experienced Facilities/Property Administrator with a passion for organisation, compliance, and stakeholder engagement? We're recruiting for a Facilities Co‑ordinator to join a dynamic team managing a portfolio of commercial property in South Wales & South West England (Cardiff, Swansea, Bristol, Weston Super‑mare). Working closely with the Regional Facilities Manager, you'll play a key role in ensuring the smooth day‑to‑day delivery of facilities management services, maintaining compliance, and building strong relationships with tenants and stakeholders.
Health & Safety & Compliance
* Maintain H&S records, certificates and audits
* Support risk assessments (Fire, Water, General) and statutory compliance documentation
* Manage permits to work, RAMS and site inductions
* Maintain asset registers and support planned preventive maintenance
* Assist with disaster planning and emergency procedures
* Log and track compliance actions through the CAFM/helpdesk system
Site Communication & Administration
* Take and format meeting minutes
* Maintain stakeholder records and site systems
* Build open, transparent relationships with tenants and contractors
* Support review and updates to the Estate Handbooks
Tenant Coordination
* Act as first point of contact for occupiers regarding building and service issues
* Coordinate contractor access and planned maintenance
* Support waste management initiatives and compliance
* Escalate issues appropriately and in a timely manner
Inspections & Reporting
* Conduct daily inspections and record findings
* Monitor compliance against KPIs and Estate Handbook standards
* Escalate risks or breaches, including stopping works where necessary
* Support monthly reporting and data collation
Qualifications & Expectations
* We’re looking for someone who is proactive, organised and confident communicating at all levels.
* 2‑5 years’ experience in an administrative role (facilities/property experience)
* Strong Microsoft Office skills
* Excellent communication and interpersonal abilities
* Health & Safety certification (IOSH or NEBOSH)
* Ability to manage multiple stakeholders and contractors
* Facilities Management accreditation (IWFM/WIFM) – Desirable
* Experience using CAFM or helpdesk systems
* Full UK Driving Licence
Benefits
* Competitive salary of £35,000
* Diverse, home‑based role with real responsibility
* Opportunity to build strong stakeholder relationships
* Work within a professional and structured environment with clear development opportunities
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