Information technology support technician

Job Description

Junior IT Support Technician - Preston - £25,000-£27,000


This is a fantastic opportunity for someone already in a 1st line support role or a recent IT graduate/apprentice who’s eager to take the next step in their career. Whether you're looking to get more hands-on with a broad range of technologies or keen to develop your technical skills in a real-world environment, this role offers a great foundation for growth.


The position sits within a small, close-knit team where collaboration and knowledge sharing are part of the culture. The company prides itself on offering a healthy work-life balance, with flexible working hours, supportive leadership, and real opportunities for progression as you build experience.


Key Responsibilities:


* Provide first-line technical support both remotely and on-site at client locations.
* Set up, configure, and maintain hardware such as desktops, laptops, and printers.
* Support Microsoft 365, Windows operating systems, and basic networking infrastructure.
* Troubleshoot user issues and escalate when necessary.
* Assist with setting up user accounts, software installations, and system maintenance.
* Work alongside senior engineers on small projects and technical rollouts.


Key Experience/Skills: