Are you a proactive finance professional who enjoys the "detective work" of resolving disputes and the satisfaction of a clean aged debtor report? We are looking for a detail-oriented Credit Controller to take ownership of our accounts receivable and play a vital role in maintaining our company’s financial health.
Based in our Wishaw office, this role is primarily focused on credit control, but as a key member of a collaborative finance team, you will also provide support to the accounts payable function during busy periods.
Key Responsibilities
* Ledger Management: Maintain and oversee the sales ledger with precision, ensuring all customer accounts are fully up to date.
* Proactive Collections: Chase outstanding payments via phone and email, balancing an assertive approach with professional diplomacy.
* Xero & Dext Integration: Utilise Dext for seamless data capture and Xero for accurate payment allocation, reconciliation, and reporting.
* Dispute Resolution: Investigate and resolve invoice queries by working closely with our Sales and Operations teams.
* Accounts Payable Support: Assist with the processing of supplier invoices and payment runs from time to time to support the wider finance department.
* Risk Assessment: Conduct credit checks for new customers, set appropriate credit limits, and monitor high-risk accounts.
* Reporting: Produce and review weekly aged debtor reports and support the wider month-end reporting process.
* Negotiation: Agree on structured payment plans for customers where necessary, ensuring a "firm but fair" outcome for the business.
Key Skills & Experience
* Proven Experience: Prior background in Credit Control or Accounts Receivable is essential.
* Tech Savvy: High proficiency in Xero and Dext is a must. You should be comfortable using these tools to automate workflows and maintain data integrity.
* Microsoft Excel: Confident in using Excel for data analysis and reporting.
* Negotiation: The ability to handle difficult conversations and negotiate repayment terms effectively.
* Attention to Detail: A "right first time" mentality with a high level of accuracy in data entry and reconciliation.
Personal Attributes
* Assertive yet Professional: You know how to get results while maintaining positive customer relationships.
* Adaptable & Collaborative: Happy to "muck in" and assist with accounts payable tasks to help the team meet deadlines.
* Problem Solver: You don’t just see an overdue invoice; you identify the cause and find a permanent solution.
* Organised: Able to manage a high volume of accounts, prioritise your workload, and meet tight deadlines.
What We Offer
* Competitive salary based on experience.
* Company pension scheme.
* Generous holiday entitlement.
* Real opportunities for progression within a growing team.
Ready to make an impact in Wishaw? If you have the persistence, the tact, and the Xero expertise we need, we would love to hear from you.
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