Overview
Job Title: Office Administrator & Marketing Assistant
Location: Stafford, UK (Office-based)
Hours: 35 hours per week (Mon–Fri, 08:00 – 15:00)
The Role: We are looking for a proactive, organized, and creative individual to join the team at EMAS Electric. This is a dual-purpose role: you will be the backbone of our daily operations—handling orders and customer queries—while also becoming the "voice" of our brand across social media and digital platforms.
With a 3pm finish, this role is ideal for someone seeking a strong work-life balance without sacrificing a professional challenge.
Responsibilities
1. Office Administration & Order Management
o Order Processing: Receiving, logging, and picking customer orders for electrical components/services.
o Customer Service: Answering phone and email inquiries with a professional and helpful "can-do" attitude.
o Logistics: Coordinating with couriers and managing stock levels to ensure timely deliveries.
o Database Management: Maintaining accurate records of clients and sales on our internal systems.
2. Social Media & Marketing
o Content Creation: Taking photos/videos of our projects and products to create engaging posts for Facebook, Instagram, and LinkedIn.
o Platform Management: Planning and scheduling weekly content calendars.
o Community Engagement: Responding to comments and direct messages to build brand loyalty.
o Digital Marketing: Assisting with basic email newsletters or local promotional flyers using tools like Canva.
The Ideal Candidate
* Experience: Previous experience in an office environment or a customer-facing role is preferred.
* Tech-Savvy: Comfortable using Microsoft Office (Excel/Outlook) and social media apps. Experience with Canva or CapCut (video editing) is a huge bonus.
* Communication: Excellent written English for social media captions and professional email correspondence.
* Independence: Able to manage your own workload and prioritize tasks between "urgent orders" and "creative marketing."
* Knowledge: An interest in the electrical/engineering sector is great, but full training on our specific products will be provided.
Why Join EMAS Electric?
* Great Hours: 8am–3pm shift—perfect for beating the school-run traffic or enjoying long afternoons.
* Variety: No two days are the same; you’ll move between the warehouse/office and creative digital tasks.
* Local Impact: Work for a growing Stafford business where your input directly affects our success.
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