EAC are representing a Market Leading Organisation who are on the lookout for a Customer Service Advisor to join their small, friendly team in Milton Keynes. Are you a proactive, dynamic individual who enjoys dealing with Customers in a B2B setting? On Offer for Customer Service Advisor: * Salary £26,000 - £28,000 * 25 Days Annual Leave * 1 day working from home (following successful probation) * Full Training and ongoing support * Clear scope for Progression What you'll be doing: * Be the first point of contact for customer enquiries (phone, email, online). * Process and manage customer orders from start to delivery. * Handle customer complaints and service queries. * Build and maintain strong customer relationships. * Work with internal teams (Sales, Procurement, Supply Chain) to ensure smooth service. * Support the sales team with administration and accurate data entry. * Manage stock and swatches, including processing, delivery, and reporting * Take ownership of queries and see them through to resolution. * Provide cross-team support when required. What we're looking for: * At least a couple of years experience in a Customer Service orientated office role * A positive, can-do attitude and a proactive approach * Someone comfortable juggling different tasks and working with various teams * Confidence using Microsoft Office * Excellent communication and organisational skills * Full UK Driving Licence