Receptionist/ Showroom Host at Highland Audi About the role We Offer: £30,000 annual salary 30 days Annual Leave 5 day working week (weekends off) Extensive Training & career opportunities Generous retail discounts Maternity & Paternity packages Wellbeing Scheme What’s the job? Joining Hawco Group as a Receptionist/ Showroom Host, you will be the primary point of contact with our customers, both face to face and over the telephone. You will be responsible for identifying their needs and ensuring that they are directed to the appropriate person. You will be a member of a knowledgeable, driven team that understands what you stand for. This role would suit somebody with a fantastic eye for detail and who enjoys working to a process, with some technical understanding and previous experience in the automotive industry. This is a full-time permanent role working 42.5 hours per week, Monday - Friday: 8:00am - 5:30pm. Daily responsibilities include; Being the first point of contact for our customers and professionally representing the brand Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of Contributing to a happy, positive working and team environment. Assisting with general administrative duties in the dealership with accuracy and attention to detail Key attributes and skills you need; Excellent interpersonal skills and a polite and helpful manner Confident and enthusiastic with the ability to build rapport easily with a variety of customers A smart and professional appearance Confidence to deal with complaints and issues Discrete with sensitive information Has initiative and can self-manage Professional telephone manner Computer literate inc. Office suite with a methodical and organised approach to work with attention to detail Previous experience in a similar role would be an advantage Our culture Working for Hawco Group you will be part of one of the few remaining family-owned car retailers in the Highlands which has over 70 years’ experience delivering excellent service to motorists in the north of Scotland. We seek to build an environment that values cooperation, differing viewpoints, and diverse approaches. At Hawco Group, we are passionate about people who are enthusiastic about their work. Our team members are at the core of what we do. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted. By applying for this role, you accept our Terms & Conditions and Privacy Policy which can be found at www.hawcogroup.co.uk .