Account Manager
1. Full-time
Job Description
Account Manager – Tamworth/Remote
£28,845 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000
We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team.Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...
Key Responsibilities:
As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
2. Develop profitable sales growth across existing customer base by:
3. Develop sound understanding of customer map of the world
4. Understanding competitor activity and market insights
5. Proactively managing customer retention and reducing churn
6. Growing share of wallet and building a pipeline across product categories
7. Up to date product and service knowledge
8. Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
9. Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
10. Actively manage risk within the customer base, including lost sales and credit exposure
11. Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
12. Commercially aware in order to actively interrogate, interpret and act upon various data sources including:Sales/Margin reporting
13. Churn reports and dashboardsUp traders/Down traders dataPrice, cost and margin detailSales tools and promotional activity
What you’ll get:
14. A competitive salary
15. Huge discount on all sorts of lovely food and award-winning products
16. Generous holiday allowance, with option to purchase more
17. Recognition awards and Incentives
18. Pension
19. Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
20. And much more….
Required skills and competencies:
21. Previous experience in a structured sales or telesales environment
22. Results Orientated, successfully delivering against targets in a competitive marketplace
23. Proven ability to work in a KPI focused, target driven environment
24. Excellent communication skills both verbal and written
25. Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
26. First class negotiating skills with strong commercial awareness
27. Ability to work under pressure with a sense of urgency to work in a deadline driven environment
28. Proactive approach with proven ability to manage multiple and changing priorities
29. Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
30. Strong planning and organisation skills.
31. Self-motivated with the ability to operate effectively both individually and as part of a team.
There’s a lot on offer, so what are you waiting for? Apply now..
Additional Information
At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Brakes
Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!
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