Overview
Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role? Do you want to join a business which will invest in you from day one provide the best training and progression plan? Would you like to join a fun and vibrant team? Then please apply now we are looking for a Customer Care Advisor!
Responsibilities
* As a Customer Care Advisor you will be working within the remortgage department assisting clients with their transaction.
* You will be supporting with the caseload and will be forefront of the business for clients assisting with a range of queries providing excellent support and guidance.
* The role will be chasing up documents and details which are required you will be processing these accordingly and updating the case management system.
* There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.
* If you are passionate about customer services enjoy working in a fast paced environment then we would love to hear from you!
Profile / Qualifications
* Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
* A confident telephone manner with excellent communication skills
* Able to work in a fast paced environment and the ability to prioritise a high volume caseload
* Passionate about helping and supporting customers
* Good attention to detail and organisation
* An excellent team player
Job Offer / Benefits
* Salary of £24000+
* monthly bonuses
* reputable business within the Legal Sector
* full training provided
* no experience required
* structured career path in place for all employees
* sponsorship of legal qualifications
* central location in Hull
* excellent benefits
* hybrid working
* no shift patterns or weekends
* superb offices and facilities
* fun and vibrant team
* regular socials and incentives
* immediate interview
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