Responsibilities
* Lead a team of Healthcare Assistants and Donor Care Supervisors, motivating, training, and ensuring quality care.
* Foster a positive working environment, provide ongoing training, and address team issues.
* Use clinical expertise to assess potential donors’ health and safety criteria.
* Ensure the team delivers exceptional care while making critical decisions that affect donor safety and quality of service.
* Taking clinical responsibility for ensuring the safe assessment and blood donation of donors.
* Be accountable for the safe running of a blood donation session.
* Ensure an excellent donor experience and maintain competence of team.
* Adapt communication style for difficult conversations.
* Maintain professional development to improve practice.
Working Hours
Your working hours will be 18.75 hours per week, worked over 2 long days on a shift basis. Shifts can be up to 9pm finish, and while bank holiday cover will be required, weekends are not usually required.
About NHS Blood and Transplant
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary – donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Core Values
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
Three small words, one big difference – Caring, Expert and Quality. Together we'll save and improve more lives than ever.
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