Youll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. Youll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
Qualifications & qualities
* A warm, empathetic and friendly approach
* A great eye for detail and pride in your presentation
* A passion for people and helping others
* While previous experience in retail sales and customer service is a plus, its your enthusiasm, positive attitude, and eagerness to learn that truly matters to us
* Honest and professional
* Passionate about doing a great job
* Open to learning and feedback
* A team player who enjoys celebrating success
You will be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. Were proud to help our people grow.
A little more about us: At HSL, we dont just sell furniture - we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and weve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, were building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Feel‑good benefits
* Health cash plan - cashback on dental, optical and more
* Discounted shopping & gym memberships with Westfield Rewards
* Brilliant colleague discount (friends and family too!)
* 30 days holiday (pro rata), rising to 33 with long service
* Contributory pension and death‑in‑service cover
* Discretionary bonus
* Free onsite parking (at most locations)
* Lovely surprise & delight events throughout the year
What does a day in the showroom look like? From the moment our customers walk through the door, or you walk into their home, youll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service.
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