Overview
Job summary: To provide direct supervision and organisation of the domestic team. To arrange cover for absences and unforeseen instances and facilitate any adjustment of work schedules in light of daily requirements to meet service needs to obtain acceptable standards of cleaning. To ensure all staff in the team are working to Trust polices and are correctly instructed and trained in the use of operating methods, equipment and techniques required to provide a safe environment. Responsible for the day to day domestic service within a specified shift time and allocated zone.
Main duties
* Ensuring the rotas are covered. Allocation of work to Domestic assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Priorities urgent requests. Authorise overtime within the allocated budget.
* Training of staff in basic job skills under the direction of Management.
* Training of health and safety, including cascade training and the monthly toolbox training. Ensuring that the staff are compliant with the mandatory training including COSHH. Making arrangements for staff to attend training.
* Tool box training. Ensure that staff are trained in toolbox training. Record the information on the appropriate documents on the computer. Get involved with the development of toolbox training sheets.
* Carry out staff appraisals.
* Cooperates on matters of health and safety and ensures that all staff comply with current Health and Safety practices.
* Ensuring all staff carry out their duties to the required standard as determined by Management. Identify and resolve staff performance problems. Highlight issues with management.
* Under the direction of management, authority to give informal disciplinary warnings.
* Report any issues with staff that do not comply with values and policies.
* Maintaining Trust standards of hygiene at all times, including personal cleanliness, working practices.
* Handling customer complaints in conjunction with Management. Completing all the relevant documentation.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services to provide the best healthcare services to the city and improve the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside and provides a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements, details are available in the organisation’s annual report.
Employer website: Liverpool University Hospitals NHS Foundation Trust – https://www.liverpoolft.nhs.uk/
Details
Date posted: 01 September 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year
Contract: Permanent
Working pattern: Part-time
Job locations
Broadgreen Hospital, Thomas Drive, Liverpool, L143LB
Job description
Responsibilities as listed above include ensuring rotas are covered, allocation of work, continuation of service during shortages, prioritising urgent requests, authorising overtime within the budget, staff training and development, health and safety compliance, performance management, disciplinary warnings, hygiene standards, and handling customer complaints with management support.
Person Specification
Qualifications
* NVQ Level 3 in leadership (or equivalent)
Experience
* Essential: Previous cleaning experience at a supervisory level
* Essential: Previous experience of cleaning
* Desirable: Previous cleaning experience at supervisory level within a healthcare environment
* Desirable: Previous cleaning experience within a healthcare environment
Knowledge
* An understanding of COSHH regulations
* Health and safety basic knowledge
* Understanding of operating cleaning machinery
Skills
* Excellent communication skills
* Basic data inputting either manually or using a computer/tablet
* Basic numeracy and literacy skills
* Ability to work as part of a team
* Excellent organisation skills
Other
* Prepared to study for NVQ Level 3 in leadership
* Willingness to undertake further training as necessary
Compliance
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Guidance on overseas criminal records checks is available in the referenced guidance.
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