Senior Manager, Business Architecture (One Braham (4140), London, United Kingdom)Why this job mattersThe BT Group Business Architecture team is part of the Strategy & Change (S&C) Unit led by the Chief Strategy & Change Officer, which in turn is part of the BT Group Corporate Units.Works with the Group Business Architecture Director, Group colleagues and key stakeholders to co-create and govern business architecture and operating model designs, ensuring BT’s transition to its target state through clear artefacts, roadmaps, and alignment across CFUs, Digital, and Networks.Key elements of the role include:Business Architecture & TOM DesignCo-create business architecture and TOM artefacts with stakeholders to ensure designs are practical, adopted, and aligned to BT’s strategic and transformation outcomesSet operating model design principles and architectural standards (structure, governance, decision rights, process, tech/data, skills) and embed them across the transformation portfolioMaintain relevant Business Architecture and TOM blueprint across pan BT domainsRoadmap and Transition PlanningDevelop roadmap to articulate the transition states linking capabilities, processes, and technology to TOM choices and strategic outcomesPartner with colleagues in the operational areas and broader transformation team to ensure sequencing reflects operational realitiesGovernance & ConformanceWork with the Governance & Assurance Team to ensure conformance reviews to ensure designs adhere to architecture and TOM standardsProvide coaching and guidance to programme teams to embed architecture and TOM principles Analysis & Opportunity IdentificationIdentify efficiency and effectiveness opportunities through analysis of cost, people, and process distribution across the operating modelEstablish, maintain and report productivity metricsEngagementFacilitate collaborative design forums to resolve interdependencies and drive consistency across architecture and TOM elementsPrepare clear, visual narratives for executive decision-making, surfacing trade-offs and recommendations crisplyLeadershipDrive knowledge sharing on emerging trends and changes in Business Architecture and TOM principles and practices Identify obstacles to delivery of the Business Architecture and TOM Key Skills & Experience required SkillsStrong operating model design capability (structure, governance, decision rights, process, tech/data, skills)Conceptual thinker with strong analytical and problem-solving skills, able to link architecture to business valueDriving disruptive change and influencing diverse stakeholders to adopt new ways of workingAbility to navigate complex interdependencies across business units, technology, and processesSkilled in integrating architecture components (business, process, data, technology) into coherent designsInspiring communicator, able to create clear, compelling narratives and influence senior stakeholdersExcellent facilitation and collaboration skills, with a focus on co-creation and building alignmentExperienceHands-on experience designing and implementing business architecture and TOM components in large, matrixed organisationsProven ability to develop and maintain capability maps, value streams, and transition roadmaps.Exposure to major transformation programmes, including as-is to target-state transitions.Ideally familiar with architecture governance frameworks (TOGAF®, BIZBOK®) and process standards (APQC PCF).Consulting-style experience in diagnostics, option development, and stakeholder engagementWhat's in it for you?15% on target bonusHealth CareCar AllowanceBT Pension scheme, minimum 5% Employee contribution, BT contribution 10%From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.25 days annual leave (not including bank holidays), increasing with serviceWorld-class training and development opportunitiesOption to join BT Shares Saving schemes. Our leadership standards Looking in:Leading inclusively and SafelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.About usBT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.