Overview
Field Service Engineer - Extruded Food Technology at GEA Group, Milton Keynes, England, United Kingdom.
GEA is a world-leading supplier of systems and equipment for the food industry. The Food Processing Division provides extrusion, forming, cooking, and cooling technologies to help manufacturers achieve peak efficiency, consistency, and product quality.
Responsibilities
* Installation & Commissioning: Lead the installation and start-up of extruded food processing equipment, ensuring systems meet technical and operational requirements.
* Maintenance & Troubleshooting: Perform planned maintenance, fault diagnosis, and repairs on extrusion systems and associated equipment such as cutters, conveyors, dryers, and forming machines.
* Technical Support & Training: Provide hands-on support and technical guidance to customers. Train operators and maintenance staff on equipment use and best practices.
* System Optimization & Upgrades: Recommend and implement process improvements, equipment upgrades, and control system optimizations to increase line efficiency and reliability.
* Documentation & Reporting: Maintain detailed service records including diagnostics, repairs, part replacements, and operational feedback. Prepare clear service reports for customers and internal teams.
* Collaboration: Work closely with engineering, automation, and sales teams to ensure alignment and customer satisfaction.
* Emergency Support: Participate in an on-call rotation for emergency support when needed to minimize customer downtime.
Your Profile / Qualifications
* NVQ/HNC/HND in Mechanical, Electrical, Mechatronics Engineering or related discipline
* 3 - 5 years field experience with complex process equipment in food manufacturing is essential
* Specific experience with extruded food processing systems (snacks, cereals, pet food, etc.) would be advantageous
* Automation and control system knowledge is advantageous (PLC troubleshooting, etc.)
* Knowledge of extrusion systems and downstream processing (e.g., forming, drying, cutting)
* Proficiency in reading mechanical, electrical, and pneumatic drawings
* Willingness to travel extensively across the UK, Ireland, and internationally
* Strong organizational skills, structured working style, and problem-solving mindset
* Excellent interpersonal and customer relationship skills
* Fluent in English; other languages (e.g., Italian, French, German) are a plus
* Applicants must have the legal right to work in the UK
Position Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
* Industries: Industrial Machinery Manufacturing, Machinery Manufacturing, and Food and Beverage Manufacturing
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