Senior Client Services Partner Digital & Product Consultancy | Full-time - (Hybrid, 2 days a week in Central Birmingham Office) I am recruiting for a Senior Client Services Partner to lead high-value client relationships, drive commercial outcomes, and ensure digital and product initiatives deliver long-term business value. Youll act as the senior client advocateowning account health, NPS, growth, and commercial performancewhile partnering with delivery and leadership teams to create a seamless, high-impact client experience. Key responsibilities Own the strategic and commercial success of multiple complex client accounts (£500k). Build trusted relationships with senior stakeholders and expand influence across client organisations. Shape success measures, align delivery to business outcomes, and ensure governance across engagements. Identify, qualify, and convert growth opportunities within existing accounts. Lead onboarding, escalation, and offboarding processes with clarity and professionalism. Partner with delivery, project management, and department heads to maximise long-term value beyond current SOWs. Champion continuous improvement and mentor emerging leaders. About you Senior client-facing experience in a digital, technology, or product-focused agency/consultancy. Proven commercial accountability for complex, high-value programmes. Comfortable working across multiple delivery models and stakeholder groups. Strong commercial, strategic, and relationship leadership skills. Whats on offer £70K - £75K 25 days holiday bank holidays Structured onboarding and probation with regular feedback Bonus Scheme Apply now to lead strategic client partnerships and drive growth in a high-impact consultancy environment.