Wraparound Care Manager – Putney/Bromley
Wraparound Care Manager - Putney/Bromley
Job Title: Wraparound Care Manager
Department: Delivery
Reports to: Delivery Manager
Location: On-site
Detailed Information and Requirements
Role Summary
The Wraparound Care Manager is responsible for managing the day to day operation of a schools wraparound care program, ensuring a safe and stimulating environment for the children in attendance.
Available locations – Putney/Bromley
Key Responsibilities
* Lead and manage a full-time Assistant Manager and multiple Casual Coaches who form the wrap-around care team, including staff rotas, training, development and performance management.
* Responsible for delivering the team’s Key Performance Indicators (KPIs).
* Oversee the daily operations for the wraparound care provision, including planning activities, managing attendance and ensuring a safe and inclusive environment.
* Ensure the operation is compliant with the schools policies and procedures relating to child protection, safeguarding and health and safety.
* Ensure the service meets Ofsted’s and any other regulatory body requirements.
* Provide excellent customer service to the children, their parents, guardian and carers.
* Manage the day-to-day relationship with the client school.
Qualities and skills
* Leadership: Guiding and motivating a team
* Communication skills: Effective verbal and written communication
* Customer-facing: Providing excellent service to customers and clients.
* Quality assurance: Implementing processes and procedures to ensure the product meets specified requirements.
* Time management: Prioritising tasks and managing time effectively
* Creativity: Thinking outside the box and generating innovative ideas
* Problem solving: Identifying issues and finding solutions.
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