Job Title: Services Manager
Job Type: Full Time
Salary: £48k + Bonus
We are partnering with a well-established healthcare organisation that delivers community-based clinical services across multiple NHS contracts. They are seeking a Service Manager to oversee operational performance, service delivery, and financial management across a portfolio of outpatient pathways. This is an excellent opportunity to join a forward-thinking provider committed to high-quality patient care.
About the Role
In this role, you will be responsible for the day-to-day management of a number of community clinical services, ensuring they run efficiently and meet all contractual, financial, and quality standards. You will lead teams, improve operational processes, manage budgets, and collaborate with a wide range of internal and external stakeholders to maintain outstanding service delivery.
Key Responsibilities
Service Delivery: Lead and optimise the delivery of community outpatient services, ensuring strong performance and patient experience.
Financial Management: Manage service budgets, oversee the P&L, and work with Finance to maintain cost-effective operations.
Stakeholder Management: Build and maintain effective relationships with clinical staff, commissioners, and partner organisations.
Leadership: Provide clear direction to service teams, supporting a positive and motivated working environment.
Performance Monitoring: Track KPIs, manage patient flow and waitlists, and implement improvements where needed.
Compliance: Ensure full adherence to NHS standards, contractual requirements, and regulatory frameworks.
What We're Looking For
Essential Skills & Experience:
Strong leadership skills with experience managing operational teams
Solid financial understanding including budget and P&L management
Excellent communication and stakeholder engagement skills
Analytical approach to problem-solving and performance improvement
Experience working within healthcare operations (community services or outpatient pathways desirable)
Competency using healthcare systems and data tools
Qualifications:
Degree in healthcare management, business administration, or a related field (or equivalent experience within the NHS)
Why Apply?
This is a fantastic opportunity to join a respected healthcare provider making a real impact across NHS community services. You will have the autonomy to shape service performance, lead committed teams, and contribute to ongoing service innovation.
If you're ready for a rewarding leadership role within healthcare operations, we'd love to hear from you!
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