Company Description For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun. Our Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Note: Must already be legally entitled to work in Canada to be considered for the position Job Description Responsibilities: To provide Executive Level leadership and strategic planning for all departments in support of our service culture, guest experience while maximizing our daily operations and delivering a balanced scorecard for all stakeholders. · Consistently offer professional, friendly and engaging service · Support the RVP/ General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the RVP/GM in their absence · Oversee the operations functions of the hotel, including but not limited to Food and Beverage, Rooms Division, Security, Engineering and Project Management · Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation · Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget · Ensure that monthly financial outlooks are on time, on target and accurate · Ensure full compliance to hotel operating controls · Ensures the continued update of the Hotels Emergency Preparedness Plan · Approves with the Regional Controller all Contracts, Purchase Orders and AFE’s · Actively involved in the recruitment process of leadership positions within the operating departments · Follow department policies, procedures and service standards · Follow all safety policies · Other duties as assigned Qualifications Qualifications: · Previous experience in a senior leadership role, within a similar hotel brand · Extensive hotel operations experience required · Demonstrated knowledge of budget planning and financial controls · Computer literate in Microsoft Windows applications required · University/College degree in a related discipline preferred · Strong interpersonal and problem solving abilities · Highly responsible & reliable · Ability to work well under pressure in a fast paced environment · Ability to work cohesively as part of a team · Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information What is in it for you: · Employee benefit card offering discounted rates at Accor properties worldwide · Complimentary duty meal · Learning programs through our Academies · Opportunity to develop your talent and grow within your property and across the world! · Ability to make a difference through our Corporate Social Responsibility & Sustainability activities · Access to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA) · Paid time off including vacation, sick and statutory holidays *Note: Waiting times or other criteria may apply to qualify for some of the above