About the Role:
We are seeking a dedicated and skilled Product Migration Specialist to join my client's team. In this role, you will perform product configuration and implementation tasks to migrate acquired clients to the latest updated version of our SaaS products. You will work closely with client contacts, under the direction of the Product Migration Manager, to ensure a smooth and timely transition.
Key Responsibilities:
1. Direct engagement with client organisations and their users to understand their processes and integrate our software solutions to improve those processes.
2. Be on the front line of modernisingernment organisations with advanced software technologies.
3. Work in small teams with an entrepreneurial attitude.
4. Configuration and deployment of SaaS products and updates for acquired clients.
5. Analysis of client data sources and quality review of data content for products and services.
6. Regularmunication with clients to ensure they are informed of project status and any needs are being addressed.
7. Remote and/or on-site installation, configuration, and testing of the solution(s) being implemented.
8. Development of documentation and other reference materials (as needed) to be used for training and support.
9. Train clients on how to use their software products.
10. Goodmunication, enunciation, and grammar skills (in the English language) are highly important.
Qualifications:
11. BA/BS or Certificate inputer Science, MIS, Database Administration, GIS, Geography, or a related field; or a relevantbination of education and experience.
12. Experience with Structured Query Language (SQL) is essential.
13. Experience with Relational Database Management Systems (RDBMS) is a plus.
14. Experience with Windows OS, file directory and network navigation, basic OS admin tasks.
Benefits:
15. Bereavement leave
16. Casual dress
17. Cycle to work scheme
18. Employee mentoring programme
19. Enhanced maternity leave
20. Enhanced paternity leave
21. Life insurance
22. On-site parking
23. Private medical insurance
24. Sick pay
25. UK visa sponsorship
26. Work from home
Schedule:
27. Monday to Friday
Work Location:
28. Hybrid remote in Coleraine
Work Authorisation:
29. United Kingdom (required)
If you are passionate about SQL, customer service, and project management, and are looking to make a significant impact in a dynamic and growingpany, we encourage you to apply. #4665139 - Juliann Deegan