Inside Sales Associate, Cell and Gene Therapy
Bathgate, Scotland, United Kingdom
Catalent Cell & Gene Therapy is a global leader in advanced biologics, supporting partners from development to commercial manufacturing of next‑generation cell and gene therapies.
Position Summary
Work schedule: 4 days a week on site.
The Inside Sales Associate is a key contributor to the sales cycle supporting our overall Lead Management process. The role will drive incremental growth by delivering qualified opportunities from multiple lead‑generation sources to our field Business Development team, while acting as the front line to our Customer Experience. The position provides clear growth opportunities, with a path into Business Development and Marketing.
The Role
* Act as Catalent’s first point of contact to prospective customers, identifying their needs and aligning with internal capabilities.
* Manage leads from multiple sources to deliver qualified opportunities to the field Business Development teams.
* Engage with field Business Development staff for development and execution of prospect lists and territory plans.
* Execute Targeting campaigns to support directed lead generation for identified capabilities or company/molecule profiles.
* Support Marketing initiatives, maximizing translation of inbound leads from marketing activities to qualified contacts and opportunities.
* Responsible for establishing necessary legal documentation to allow for progression of lead qualification activities.
* Promote customer awareness of the business unit’s and Catalent’s technologies for new and existing customers.
* Provide feedback to Inside Sales team and Marketing to improve target profiling, prioritization, and qualification criteria used for Lead Management.
* Collaborate with Sales Operations and field Business Development staff to identify qualified opportunities aligned with the business unit’s strategic goals.
* Promote customer service excellence through hand‑off of qualified opportunities.
* Establish and maintain a complete knowledge of supported site and technology capabilities (and relevant SMEs).
* Maintain a working knowledge of overall company capabilities to drive collaboration across business units.
* Comply with Catalent sales operations and reporting processes and tools.
The Candidate
* BS/BA, preferably Biologics/Chemistry background; Ph.D. in scientific field or MBA a plus; distinct knowledge of the pharmaceutical industry and drug development.
* First experience in the healthcare/life science industry with customer‑facing or customer‑management experience, preferably in a sales role.
* Knowledge or understanding of cell and gene is a plus.
* Proven ability to organize, plan, and balance multiple priorities effectively.
* Strong oral and written presentation skills.
* Strong computer skills, including Microsoft Word, Excel, PowerPoint, CRM (Salesforce.com preferred), internet search engines and Catalent provided databases and subscriptions.
* Ability to work effectively with cross‑functional teams.
* Ability to interact effectively with scientists and technical staff from customers and within Catalent.
* Ability to travel in Europe.
Why you should Join Catalent
* Competitive salary and benefits.
* Dynamic, fast‑paced work environment.
* Opportunity to work on continuous improvement processes.
* Growth opportunities, with a clear path into Business Development.
Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to DisabilityAccommodations@catalent.com, confirming your request for an accommodation and including the job number, title and location.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third‑party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
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