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Broker admin support new

Chelmsford
BMW Group Retail
Broker
Posted: 27 July
Offer description

Group1 Chelmsford is looking for a Broker Admin Support.

Your role

Our Corporate Fleet Sales Team at BMW Chelmsford has an exciting opportunity for an experienced Sales Administrator to join their successful team. This is a great chance to be part of a company that supports your personal and professional growth.

This role involves managing the tasks and activities of our Fleet Sales Team to ensure vehicles are ready for delivery or collection, meeting service level agreements with our National, Broker, and Local Business accounts, and maintaining Inchcape and OEM compliance standards. We seek someone who thrives in a team environment and a fast-paced setting, with excellent administrative skills and keen attention to detail.

Salary: £25,168 per annum
Full-time, 40 hours per week, Monday - Friday

What you’ll do day to day

* Take ownership of preparing and delivering fleet vehicles to customers.
* Verify vehicle specifications before delivery to ensure they match customer requirements.
* Order delivery packs and notify customers when vehicles are en route.
* Arrange PDI with the Service department.
* Ensure all documentation is complete before delivery.
* Support quoting processes for our Broker network.
* Upload finance documents and order forms into Fleetbase, ensuring compliance checks are completed.
* Coordinate vehicle delivery upon arrival, follow up for confirmation, and aim to reduce on-site vehicle time.

Your profile

Don't worry about matching every skill listed—if you care about delivering excellent experiences, we want to hear from you.

To succeed in this role, you should have:

* Experience in Sales Administration
* Familiarity with multiple IT systems
* Experience interacting with internal and external customers, providing exceptional service
* Strong organizational skills and attention to detail
* The ability to work under pressure and meet tight deadlines

Rewards

* 33 days’ annual leave, including bank holidays (pro-rated)
* Retail discounts to save money daily
* Gym discounts, health plans, and cycle-to-work schemes
* Car discounts on new and used purchases and servicing
* Flexible pension schemes and ShareSave options
* Family-friendly policies to support your time with loved ones
* Wellbeing programs for you and your family
* Annual recognition events
* Community volunteering days
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