Sytner Maidenhead is looking for a Service Administrator.
Your role
This role is a critical part of the running of a successful Service Department. You will support both the Service Manager and Service Advisors to ensure customers receive the best service.
Working as a Sytner Service Administrator, you will:
1. Administer all preparation work required for vehicle arrivals.
2. Adhere to strict processes.
3. Support the service team with telephone enquiries.
4. Complete invoicing.
5. Examine paperwork to ensure quality standards are met.
6. Carry out self-audits before filing.
Sytner Service Administrators work a variety of flexible patterns, which can typically include weekends, to ensure we provide our customers with the highest possible levels of service.
Your profile
Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work.
We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressurised environment and have strong administration skills with the ability to prioritise workload within a fast-paced environment.
To be successful in this role, you will be extremely organised, have high attention to detail, and be a great team player.
Rewards
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary/community work
#J-18808-Ljbffr