Port Agent - Permanent - Grangemouth - Competitive Salary Plus Allowance This is an excellent opportunity to join a well known shipping agency at their Regional Operations Centre (ROC) based in Grangemouth, Scotland. The ROC provides a centralised support function to the wider UK & Northern Europe port agency operation. As a member of the ROC Team, the role holder will be the first point of contact for enquiries and job appointments related to its scope of work, providing a responsive and customer focused service on a 24 hours a day, 7 days a week basis. Out of office hours (evening, weekends, public holidays and alike) will be covered by team members on a rotation basis Responsibilities include: Coordinating crew changes and husbandry arrangements for contracted ship owners and ship managers across UK ports. Remote coordination of port agency jobs at select locations across the UK. This includes full commercial cargo calls, husbandry jobs, cruise calls, bunker calls, customs work and documentation Managing the release of motor vehicles imported to the UK via shipping lines who are customers. Handling customer enquiries (requests for port information and costs) and acting as controlling agent for 'spot calls' for ports in Germany and Ireland. Coordinate all vendors and suppliers well in advance of vessel arrival to ensure a smooth flow of all services with the aim to minimise vessel idle time in port. Receive advance schedul...