Overview
With a sales career at Kuehne+Nagel, you\'ll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine. Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together?
We are looking for a highly motivated Key Account Manager National Account. This position is National and you can be based all over the UK. The Key Account Manager (KAM) is responsible for the end-to-end commercial customer journey (any relationship management and business development activities). The majority (80%) of the role is actively hunting for new customers to expand the account base and drive business growth, with 20% on account management of the existing portfolio. All captured in an evolving and agreed account plan/customer strategy process. Maintains and develops direct and personal relations with key customer stakeholders, and conducts key account management activities in accordance with the national Key Account guidelines.
Responsibilities
* Actively hunting for new customers to expand the portfolio and drive business growth
* Directly manages accounts, in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio
* Understands the customers organization and decision making process
* Understands the customers business model and business environment as well as the competitive environment of the customer
* Negotiates rates and service contracts with customers in alignment with the BU\'s and ensures all commercial requirements are documented and maintained as needed by the BU\'s
* Understand, at an expert level, the service offerings of KN
* Complies with KN sales management processes and systems and ensures correct and timely updates (CRM/CoreLog system)
* Monitors monthly performance (pipeline, wins, losses, RFP opportunities, consulting activities, financial related including Days Sales Outstanding and Credit) against set targets, and ensures immediate actions taken in case of deviations (incl. timely / accurate reporting)
* Knowledge and proven experience within a broad range of vertical topics (incl. supply chain)
* Proven business development track record (up and cross selling, solutions/consultative)
* Able to manage internal and external stakeholders
* Competitive in nature that will drive opportunities to a win
Qualifications & Experience
Experience and capabilities aligned to the responsibilities above, including proven business development and a track record in sales. Strong relationship management skills and the ability to work with stakeholders at multiple levels. Knowledge of supply chain topics is advantageous.
Additional Information
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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