Location London
Discipline: Head Office
Job type: Replacement
Job ref: 017463
Published: about 20 hours ago
The Role
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.
This time, we're on the lookout for a Central Merchandising Admin Assistant who will be working with Charles from our Central Merchandising team.
What You Will Be Doing
The primary purposes of the Central Merchandising Admin Assistant are to provide admin support for the Retail and Online Custom Shirts offer, set up and maintain Catalogue Flat-plans, to assist in the management of Price Files and support the wider Merchandising team.
Key Responsibilities
Custom Shirts
Raising Retail Custom Shirt orders and being the key point of contact between the Stores and the Supplier
Administrative support for the online Custom Shirts offer, managing queries through the Custom Shirts inbox and liaising with Customer Services
Continuous improvement by streamlining current processes on Custom to increase efficiency
Monitoring fabric stock levels and maintaining order limits
Ensure marketing campaigns can be fully supported from a stock perspective
Support the set up and launch of new fabrics
Process Custom invoices and manage Custom invoice reconciliation with the Accounts team
Liaise with the Technical team on any supplier challenges and manage communications throughout investigations and conclusions
Catalogue Admin
Ensure completion of catalogue flat plans with accurate data based on the running orders supplied by Marketing and ensure a timely handover to the Catalogue Design team
Liaise between Buying, Core Merchandising, Marketing and Catalogue Design on stock availability
Manage the Catalogue checking process, working closely with the Buying and Merchandising teams
Develop a robust understanding of how catalogues are produced and the associated critical path
Pricing
Maintain pricing to always ensure accuracy for all markets, under guidance from the Assistant Merch Analyst
Develop a robust understanding of pricing policies and processes
Set up new season Price Files in line with critical path
Manage master data for all currencies and territories
Ensure a timely handover of Price Files to Catalogue Design and Web teams
Contribute towards continuous improvement by streamlining current Pricing Processes to increase efficiency
Core Merchandising
Setting up accurate size breakdowns and raising purchase orders in line with internal and supplier critical paths
Completing seasonal sizing analysis and propose size curve or size range updates
Maintaining up-to-date delivery schedules and escalating any risks
Acting as the main contact for suppliers on delivery matters
Reconciling invoices by exception with Finance
Creating and updating key departmental reports
General
Support the wider team as required with ad hoc analysis and/or reporting
Deputise for the Assistant Merchandiser during absence periods
What We Are Looking For
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work.
Required Skills And Experience
Retail experience preferred but not essential
Strong interpersonal and communication skills - ability to build relationships across functions
Takes initiative, with an interest in problem solving and logical thinking
A proactive, can do approach
Ability to plan and prioritise workload
Attention to detail
Strong numerical, analytical and interpretive skills
Proficient Excel skills
Maths GCSE grade 6 or above
What You Can Expect From Us
Competitive salary and excellent bonus scheme
An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward
You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better.
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