Location: Hybrid / Office-Based Hours: Full-Time, Monday to Friday (Flexible working hours between 8:00am and 6:00pm) Salary: £13.46 per hour (35 hours a week) About the Role We are recruiting on behalf of a well-established and respected professional services organisation seeking a highly organised and detail-oriented Communications Assistant to join their busy operations team. This is an excellent opportunity for someone with previous office administration experience who enjoys managing multiple priorities, and supporting internal teams with essential administrative and communication functions. The successful candidate will play a key role in ensuring the efficient processing of correspondence, maintaining accurate records, and supporting colleagues across several departments. Key Responsibilities Review and prioritise incoming correspondence, identifying and escalating new matters where required. Maintain and update internal databases and systems with accuracy. Scan, reference and distribute documentation appropriately. Monitor shared inboxes and ensure emails are actioned or forwarded promptly. Set up and maintain new case files and records. Process payments and maintain related documentation. Create and update payee and banking information in line with procedures. Liaise with internal stakeholders and external contacts to resolve queries efficiently. Support records management, including archival storage and retrieval processes. Assist with a variety of administrative tasks to support operational teams. About You We are looking for a proactive individual who demonstrates: Excellent attention to detail and a high level of accuracy. Strong organisational skills with the ability to prioritise workload effectively. Good written and verbal communication skills. A collaborative and team-focused approach. Confidence working with IT systems and databases. Proficiency in Microsoft Office applications, particularly Outlook. Previous office administration experience. The ability to work under pressure and meet deadlines. A positive attitude and willingness to learn and develop. What's on Offer Competitive salary and benefits package. Supportive and collaborative working environment. Opportunities for training and professional development. Flexible working arrangements. The chance to join a stable and growing organisation with a strong reputation in its sector