E‑Learning Resources Centre Supervisor (26/012)
Salary: £25,843 per annum
Hours: 37 hours per week, Permanent
Location: East Riding College, Bridlington
About the role
In this supervisory role, you will lead and support the eLearning Resources Centre (eLC) team by overseeing performance, providing training, and ensuring effective deployment through well‑managed staff timetables. You will work closely with the Head of Faculty’s, to maintain strong links between the eLC and teaching teams, and you will deliver inductions for new staff.
You will be responsible for monitoring service standards, producing reports, and using data from the Library Management System (LMS) to drive improvements. The role also includes tracking budget expenditure and contributing to ongoing service development. You will uphold safeguarding, equality, confidentiality, and professional standards at all times. You will work collaboratively with colleagues and external partners, complete required training, and perform additional duties as needed to ensure the service’s successful operation.
About the person
We are looking for a candidate with a Level 3 qualification (or higher) in a relevant field, such as information and library services, IT, digital learning or education and support. The successful candidate will have strong digital skills, and experience supporting learners in an educational or customer‑focused environment. You should have hands‑on experience with Virtual Learning Environments (e.g., Moodle, Canvas, Teams) and Library Management Systems, as well as solid Microsoft 365 skills and basic IT troubleshooting skills.
You will bring proven experience supervising or leading a small team, delivering inductions or training, and providing excellent customer service. Strong communication, organisation, and data‑handling skills are essential, along with an understanding of safeguarding, GDPR, and inclusive practice.
Desirable qualifications include Level 4+ study, teaching or training credentials, and experience with assistive technologies, digital resources, e‑assessment tools, or FE/HE quality processes.
What we offer
* Pension Membership
* 30 days annual leave pro rata, plus bank holidays
* Christmas Closure Days
* Occupational sick pay scheme (higher than statute)
* Occupational maternity/adoption pay (higher than statute)
* Life Assurance Scheme and Death Grant
* 24‑hour Employee Helpline – Free and confidential
* Cycle to work
* Saving Schemes
* Westfield Health Medical Cash Plan – monthly payments
* UNUM Dental Cash Plan – monthly payments
* Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc
Equal Opportunities Statement
The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers.
All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required.
Please note that all employees must have Literacy and Numeracy to at least Level 2.
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