At Company Shop Group, our operations teams keep everything moving - and behind every great operation is someone brilliantly organised, detail-driven and always one step ahead.
We're looking for an Operations Administrator to play a vital role in supporting the smooth running of our site. If you love working with data, enjoy bringing structure to busy environments, and take pride in spotting what others might miss, this could be your next move.
About us:
At Company Shop Group (part of Biffa), we're transforming the way surplus is valued.
As the UK's largest commercial redistributor of surplus food and household products, we work with some of the biggest names in retail, manufacturing, food service and logistics unlocking value from stock that might otherwise go to waste.
But we're more than redistribution.
Through our Company Shop stores and our award-winning social enterprise Community Shop, we're building stronger individuals, more confident communities, and a more sustainable future.
We're proud to be a business that delivers commercial success and meaningful social impact. A good business doing good.
What You'll Be Doing
This is a hands-on, fast-paced role where no two days look the same. You'll be the link between operations, warehouse and support teams - keeping things accurate, efficient and compliant.
Operational & Productivity Support
Recording and monitoring productivity metrics, logging output against labour plans
Creating and maintaining daily labour plans
Validating agency staff allocation against operational requirements
Supporting daily pallet counts and ensuring data accuracy within systems
Administration & Operational Support
Acting as our Quarantine Champion, managing, monitoring and escalating processes to ensure compliance
Ensuring operational areas are stocked with stationery and consumables
Maintaining documentation, records and logs for audits and internal checks
Supporting the Operations team with ad hoc admin and operational tasks
Liaising with HR, Finance and Procurement to resolve stock, labour or compliance queries
iAuditor Operational Champion
Creating and maintaining iAuditor templates
Developing analytics to support shift management
Escalating non-compliance trends
Working with stakeholders to embed iAuditor into day-to-day operations
Requirements
What We're Looking For
We're looking for someone who thrives in a structured environment, is confident working with data and KPIs, and enjoys improving processes.
Essential Experience
Previous experience in an operations, warehouse or logistics support/admin role
Strong attention to detail, numeracy and organisational skills
Comfortable working with metrics, KPIs and reporting
Proficient in Microsoft Excel (or equivalent) and familiar with inventory systems
Ability to prioritise a varied workload and meet deadlines
Desirable (But Not Essential)
Knowledge of Dexory or similar workflow tracking systems
Experience handling BWS or regulated products
Background in a fast-paced warehouse or distribution environment
Confidence picking up and adapting to new systems quickly
The Person
You'll be someone who:
Communicates clearly and confidently (written and verbal)
Uses facts and logic to solve problems
Escalates issues when needed and doesn't sit on risks
Spots gaps and suggests improvements
Brings integrity and reliability, especially around compliance and standards
Works collaboratively with cross-functional teams
Sees challenges as opportunities to be better
Has a genuine can-do attitude
Benefits
Why you'll love Company Shop Group
Free membership to Company Shop for you and 10 x nominees
Contributory pension scheme
Annual Flu Injections, High Street and Leisure discounts and on-site Parking
Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
Employee Assistance Programme - Grocery Aid
Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
Life assurance benefit
Location: Based in Operations at our Head office, Company Shop Group Wentworth Way Wentworth Industrial Estate Tankersley, Barnsley Yorkshire S75 3DH
Salary: £12.95
Contract: Permanent position
Hours: PM Shift 37.5 hours per week Monday-Friday 2:00pm-10:00pm
Why Join Us? At Company Shop Group, we're passionate about doing things the right way. We move quickly, we support each other, and we're always looking for ways to improve.
This role is perfect for someone who enjoys being at the heart of operations - bringing structure, insight and control to a busy environment.
If you're organised, analytical and ready to make an impact behind the scenes, we'd love to hear from you.