Overview
Job Description
Dab hand with a toolbox? If so, come and join us as a Maintenance Assistant and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our Leisure Clubs are operating seamlessly and that public areas look as fresh as they did on day one.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Responsibilities
* Be handy with a set of tools and proactively identify and fix maintenance issues to ensure guest rooms, leisure clubs and public areas are in good order.
* Support other departments and work as part of a team to deliver excellent customer service.
* Maintain a proactive approach to safety and compliance in all maintenance tasks.
Qualifications and Skills
* A passion to learn and grow with a bag of personality.
* Delivery of excellent customer service; proactive, quick thinking and adept at identifying and fixing maintenance issues.
* Supportive nature and ability to work well under pressure; a team player who communicates effectively with other departments.
Benefits
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, from £35 with a friend and includes breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development including our Rising Stars and Talent Academy programmes.
* A variety of training experiences across several hotel areas including a Mobile Gaming training platform.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and Healthcare benefits and monthly well-being programmes for all employees.
* Mental health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to our Employee Assistance Programme with support and counselling.
* Flexible working hours and a fun, supportive and inclusive work environment with regular team events.
* Reward and Recognition schemes and anniversary rewards for service milestones.
* Electric car salary sacrifice scheme and birthday off guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* A range of BIG People Days to celebrate and recognise employees and their local communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
* *T&C’s apply based on your contract
What we need from you
* To be handy with a set of tools.
* To have the passion to learn and grow.
* A bag of personality.
* Delivery of excellent customer service.
* Proactive, quick thinking and adept at identifying and fixing maintenance issues.
* Supportive nature and ability to work well under pressure.
* A team player, working hand in hand with other departments.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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