Job overview
One Meal at a Time – Make a Difference Every Day
We’re looking for Patient Dining Assistants to join our dedicated team at Imperial College Healthcare NHS Trust – where every meal you serve helps support a patient’s recovery and wellbeing.
At Imperial, we know that mealtimes are more than just nourishment – they’re moments of comfort, dignity, and care. As a Patient Dining Assistant, you’ll play an essential role in delivering high-quality meal services across our hospitals, ensuring every patient receives the right meal, at the right time, every day.
This is your opportunity to make a genuine difference in people’s lives while working as part of a friendly, inclusive, and professional team.
Whether you’ve worked in hospitality, catering, or healthcare, or you’re simply passionate about providing excellent service, we’ll give you full training and support to help you thrive in your role.
Join us, and be part of a team that takes pride in bringing care, compassion, and a personal touch to every plate.
Previous applicants, thank you for your interest. At this time, we are inviting only new applications.
Main duties of the job
• Deliver meals accurately and promptly to patients across various wards.
• Support patients with specific dietary needs, including allergies, cultural preferences, and medical requirements.
• Maintain high standards of hygiene and food safety, following infection control protocols.
• Collaborate with clinical and catering teams to ensure a smooth and positive dining experience.
• Demonstrate professionalism, empathy, and attention to detail in every task.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
1. GCSE English or equivalent
Desirable criteria
2. Food hygiene level 2 or above
Experience
Essential criteria
3. Knowledge of relevant catering policies and procedures
Desirable criteria
4. Previous catering experience
Communication skills
Essential criteria
5. Able to communicate effectively with patients, visitors and colleagues
6. Ability to build relationships and show respect for other people
7. Excellent customer service skills
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
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