Philips Flooring supplies and fits a wide range of flooring to the highest standards. With over 25 years of industry experience, our professional fitters ensure top-quality installations. Our showroom is located on Jew House Drove, Friday Bridge, PE14 0NU, where you can browse a variety of flooring solutions. We also offer free measuring and quotation consultations, bringing samples directly to you.
Role Description
This is a full-time, on-site role located in Friday Bridge for a Customer Service and Administrator position. The individual will be responsible for handling customer inquiries, providing support and ensuring customer satisfaction. Daily tasks will include managing correspondence, scheduling consultations, maintaining records, and ensuring a smooth customer experience throughout the entire process.
Qualifications
* Customer Service, Customer Support, and Customer Satisfaction skills
* Strong Customer Experience and Communication skills
* Excellent organizational and administrative skills
* Ability to work independently and manage multiple tasks efficiently
* Experience in the flooring industry is a plus
* Proficiency in using office software and tools
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Seniority Level
Entry level
Employment Type
Full-time
Industry
Retail Furniture and Home Furnishings
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