JOB PURPOSE
DEPT is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
This role is at the center of our Holding team in London and Manchester. We have a mix of skills here, from Finance and Hospitality to Recruitment, People & Culture, IT Support and Marketing. Think of us as the backbone of the company, keeping things running smoothly and helping out everywhere we can. We answer questions, toss around ideas, offer support, and plan fun outings and initiatives everyone loves. We are the reliable crew that everyone counts on to keep things rolling.
THE ROLE
As the Office Manager for Manchester, you will act as the central point of contact in our office, ensuring exceptional service for both clients and team members. Collaborating with our UKI office team, you will cultivate an environment of warmth and inclusivity, fostering a sense of value for everyone. We are seeking a personable and approachable individual with strong stakeholder management skills, who understands the importance of every task, no matter its size. Alongside front-of-house duties, you will also manage the office operations. The office space will be yours to manage, so it is important that you take pride in your work and want to make the office look and feel the best it can be.
* Part-time role in the office 3 days a week
* Tue-Thu: 08:30 – 17:00 (with a reasonable expectation of flexibility)
WHAT YOU'LL DO
* Maintain the smooth operation of the Manchester office by managing client experience, hospitality orders and meeting room arrangements
* Oversee and arrange post and courier services
* Manage office supplies and procurement
* Maintain office cleanliness and the look and feel of the space (e.g. empty bin, restack dishwasher)
* Work closely with the IT site support to report all equipment issues
* Share office information to all staff on a real-time basis
* Be willing to train as a first aider and fire warden
* Liaise and establish a good relationship with building reception and suppliers
* Support the People team with office-related onboarding and off‑boarding tasks
* Track office expenditure against budget
* Maintain inventory of office furniture
* Oversee and become the point of contact for our landlords and soft facility-management providers such as plant maintenance, cleaners, etc.
* Provide direct support with office management tasks for other offices
* Work with the Office Experience Lead to maintain accurate records of contacts and certificates
* Adhere and support sustainable practices across the Manchester office in alignment with DEPT B-Corp certification
* Help unify the UK, Irish and Toronto teams to provide greater alignment across our offices to ensure a similar experience for staff with support on larger local events and team-wide activities
* Own Manchester social and cultural activities and provide support to the Office Experience Lead when planning events across UKI
* Own regular internal communication moments such as intranet, newsletters and local communications
* Support with global ad‑hoc projects to the wider business
WHAT YOU'LL BRING
* Highly computer‑literate with experience with G Suite
* Excellent verbal and written communication skills
* Superb organisational and multitasking skills
* Discretion in handling confidential information
* A service-oriented approach with excellent interpersonal skills
* Ability to handle multiple tasks effectively in a fast-paced environment
* Adaptability to shifting work priorities
* Someone that is able to work flexibly
* A conscientious work ethic
* Previous experience within an agency environment is desirable
WE OFFER
* An excellent salary based on experience and equal pay policies.
* Pension, free private healthcare, mental health support, and company sick pay scheme.
* Help getting you to work with a season ticket loan and cycle to work scheme.
* Enhanced family-friendly policies to support new parents.
* Social and cultural events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
* Inspirational talks, bringing the outside in with regular guest speakers and events.
* Learning and development, supporting your growth with continuous opportunities to learn and advance.
* Buddy programme: You will be paired with a Buddy to help you through your first weeks at DEPT.
* A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named "Agency of the Year" at both The Lovies and The Webby Awards.
* Awesome clients. Whether big or small, local or global — at DEPT you will get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
* The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
* Global annual DEPT Cares month in which employees come together and donate their skills to support local charities.
DIVERSITY, EQUITY & INCLUSION
At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
We also encourage you to reach out and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
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