Mental Health Liaison Service Support, Time and Recovery Worker
We are a well established, ageless, Liaison Psychiatry Service based within Hull Royal infirmary whilst also covering Castle Hill Hospital.
The Mental Health Liaison Service currently delivers comprehensive mental health assessments, brief intervention, care planning and signposting/referral for patients who present to the A&E department or who have been admitted to hospital. The team works closely with many community services in order to help collaboratively serve the needs of those with mental health difficulties.
Common presentations include suicidal ideation, deliberate self-harm, depression, dementia, alcohol misuse and psychosis. Due to the demands of acute care medicine, urgent care and ED pressures the work is diverse and fast paced and the support workers play a pivotal role in this.
We recently opened a bespoke Emergency Department 'streaming area' which functions as a safe and therapeutic space for some patient's attending the Emergency department and awaiting assessment by MHLS. As a Support, Time and Recovery worker you will be an integral part of this initiative.
The team operates on a 24 hour, 7 day a week basis and it is essential that the post holder is able to work unsocial hours, including nightshifts and weekends on a pro rata basis.
Main duties of the job
We are looking for an enthusiastic and motivated people who are flexible and have excellent inter-personal and communication skills, with the ability to communicate effectively with patients, carers and staff.
You must be able to demonstrate a high standard of interpersonal skills including empathy, warmth and understanding and have a good knowledge of mental health issues, as well as excellent documentation skills. You must also be able to demonstrate experience of working with people experiencing mental health difficulties.
Work alongside registered clinicians to deliver compassionate, person-centred support to individuals experiencing mental health difficulties within the acute hospital environment.
Promote recovery, independence, and overall wellbeing through practical, recovery-focused interventions.
Provide direct support to patients on wards and in emergency settings, helping them engage with care plans and clinical pathways.
Maintain accurate, timely, and professional records in line with Trust policies and documentation standards.
Liaise effectively with internal teams and external services to ensure continuity of care and smooth transitions between hospital and community support.
Contribute to a safe, therapeutic environment by supporting risk management plans and escalating concerns appropriately.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
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Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification
Person Specification
Knowledge
* To have an understanding of mental health or learning disability issues
* An understanding of confidentiality and Information Governance
* Standard IT skills e.g. Microsoft office
* Knowledge of benefit & employment services
* Have an understanding of using a trauma informed approach
Experience
* Experience of working with people with mental health difficulties and/or a learning disability
* Experience of providing presentations and developing groupwork materials
* Awareness of local services and community provision
* Experience with data inputting e.g. electronic clinical record systems
Qualifications
* NVQ level 3 in mental health/ learning disabilities or equivalent qualification
Skills and Competencies
* Evidence of inter-personal skills and the ability to form therapeutic relationships with services users and carers
* Ability to work in a demanding environment
* Ability to motivate others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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